Columbia Mobile Banking

3.6
9.64K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Columbia Bank's Mobile Banking app connects you to your personal or business checking, savings, and mortgage accounts. Access all the features of online banking, plus tools specific to the app such as mobile check deposit and Touch ID or Face ID login.

Key features include:

• Securely send and receive money with Zelle® using a mobile number or email address¹
• Check account balances and search transactions
• Pay bills and deposit checks
• Set up balance and activity alerts
• Find your nearest Columbia branch or ATM

Are you a Columbia Commercial Online Banking user? Search for the companion app - Columbia Commercial Mobile Banking.

Have questions or feedback?

Contact us at 1-866-486-7782 or CustomerService@ColumbiaBank.com.

Your mobile carrier's message and data rates may apply.

¹Email and mobile payments require enrollment and must be made from a Columbia Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.
Updated on
Aug 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
9.38K reviews
S Johnson
October 11, 2023
This app is very useful on the day to day, eapecially because I live far from a bank, but I think a recent update may have bugged it, because between one day and the next these past two weeks I haven't been able to log in. It kept citing "unable to connect to server" but I can still access the site through desktop just fine. Attempting to uninstall/reinstall now results in the app crashing immediately. Please fix this so I can have access to my bank account without needing a desktop!
31 people found this review helpful
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Columbia Banking System, Inc.
October 12, 2023
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!
K Fisher
November 21, 2024
This is SOOOO Frustrating! "The Best Bank in the World" made a horrible decision to update their App in a way that prevents so many people from using it. And Umpqua, please don't reply that I can still log on through your website. I'm aware of that! The website does not allow me to deposit checks as the App did. I've been with the same bank for over 30 years (although it's changed hands several times).... but this might be the final straw that leads me to switch.
77 people found this review helpful
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Columbia Banking System, Inc.
December 10, 2024
We apologize for any issues or inconvenience that the recent update may have caused. We have released an update on 12/6/24 for Android devices running Android 10 and above will now be supported.
Little Tony
November 18, 2024
Up until recently I had no problems with this app. I'm fact, I would go so far as to say it was great, fully would have given it 5 stars. But now, die to a recent update the mobile app is no longer "supported on [my] device". I have apps both older and newer then this update that continue to work perfectly fine and my phone doesn't need a software update, I checked. I'm not sure what happened on their end to cause this issue but it's ridiculous.
29 people found this review helpful
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Columbia Banking System, Inc.
December 10, 2024
We apologize for any issues or inconvenience that the recent update may have caused. We have released an update on 12/6/24 for Android devices running Android 10 and above will now be supported.

What’s new

Columbia Bank (formerly Umpqua Bank) has updated our mobile app to reflect our new name. Account access and online features remain the same.