
Sean
Can't link accounts to send wire transfers without going through multiple time outs. We have to manually deposit cash each time because remote deposit fails every time. You can't update the password on the app. My wife and I use a joint account, and she has to log in every time because it doesn't save her information or biometrics. Trying to link the account to anything online through the app always ends up in an error message.
Suncoast Credit Union
October 6, 2025
Hi Sean. We understand your frustration with these issues in the app. We are actively working on improvements to our payments features as well as a new mobile app that will be available to all members in the future. In the meantime, please reach out to us via the Contact Us section to report additional details on the technical issues you're seeing.

Sunny Fields
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Still often does not load. I should not have to uninstall and reinstall an app to update instead of just updating the app from the appstore. You need to fix that problem. I use it only to check my balances because it frequently won't let me select an account to transfer money from. Many times I can't even do that due to an "unexpected network error" that leaves a blank page and none of the tabs work. It also fails to read / scan checks. It barely performs its basic functions, months later.
27 people found this review helpful
Suncoast Credit Union
May 7, 2025
We truly appreciate your detailed feedback on the loading issues and network errors. It’s frustrating when basic functions like account selection and check scanning don’t work as expected. Please share more details through the app, as your insights can help us improve the experience for everyone. Thank you for your patience!

Roxanne Palmer
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said I'd update so still problematic almost all the time. Completely unusable...Have reinstalled multiple times. Now timeout is immediate.Update no available, so uninstalled and reinstalled. Got in fine the the same "Unexpected Error" UGH!!Good when it works. Could use more e services like doc uploads and request forms. "Unexpected Error" has kept me from being able to use the app arlt all for days now. Frustrating. Used to be just one in awhilea whilmore than not.
2 people found this review helpful
Suncoast Credit Union
July 31, 2025
We truly appreciate your feedback and understand the ongoing challenges you're facing with the "Unexpected Error." It’s disheartening to hear about the repeated issues, especially after reinstalling. Your suggestions for more e-services are valuable, and we’re grateful for your input. Thank you for your patience.