4,3
222K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them.

• View your Mobility usage.
• Change your TV programming.
• Add a travel option.
• Upgrade your device.
• Manage your Mobility rate plan, add-ons, and data.
• View and pay your bill, and set up pre-authorized payments.
• Change your Internet package and run a speed test.
• Get support from anywhere in the app.

Take advantage of advanced self-serve tools to do more while saving time:

• Use our step-by-step guide to install your new Internet, TV or Home phone services yourself.
• Manage your appointment with your Bell technician.
• Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services.

Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers.

The MyBell app is optimized for Android 13.0 and above.

For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca
Updated on
21 Nov 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,4
217K reviews
Joel MacKenzie
08 September 2025
doesn't work. won't accept my account number. says the account number needs to be 8 chars, but my account number, when I log in on the website, is only 7. they say I need the latest version to fix that problem. I just installed it again, so it must be the latest version. there's no way to confirm because they won't tell me what the latest version number is.
37 people found this review helpful
Did you find this helpful?
Bell Canada
01 March 2019
Hi Joel, we are sorry to hear you are unable to open the app. Please check if you have the latest version of the app installed on your device. If you’re still experiencing difficulties, please send email your accounts details to MyBellAppSupport@Bell.ca. Thank you.
Rudolf Burger
25 November 2025
Was great, now won't bring up the rest of my services. It always messes up when they do an upgrade. Update: Well, it's buggered again. Was working after many calls to Bell, now 2/3 of my services are missing. what's the use having an app that is unreliable and help isn't much to speak of. I get told to just check my bills on the computer.
4 people found this review helpful
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Bell Canada
06 October 2025
Hello, we are very sorry to hear the app isn't working correctly for you after the upgrade, and we understand how important it is to access your bills. We want to help fix this immediately. Please email us at appsupport@bell.ca with your app username and a brief description of the issue so we can assist you.
George Klisouris
22 November 2025
I've never been successful in actually using this app as it's perpetually stuck on the blue loading screen on my Samsung Ultra S23. A look at the community forum shows dozens with the same issue since 2024 and the developers still haven't been able to isolate the issue. And yes, I've done all the troubleshooting steps: clearing app data and cache, teinstalling and rebooting. App is latest version, as is my Android OS. Get it together Bell.
Did you find this helpful?
Bell Canada
24 November 2025
Hello, we're very sorry to hear the app isn't loading past the splash screen for you. We understand how frustrating that must be, especially after you've already tried troubleshooting. Please email our team at appsupport@bell.ca with your app username so we can investigate this further for you.

What's new

We’ve fixed bugs and made improvements to make your experience better.