
Muhammad Yousuf
I have sent money to Pakistan many times, but it is received in very difficult. The customer care staff are very arrogant and do not listen at all. On 02/10/2025, I tried calling for 4 hours, but the call never connected to the helpline. Even if it connects, the customer care does not help with money refunds. In other apps, there is a refund option and the money is returned immediately, but with the Alinma Bank app I am not satisfied at all, as refunding is very difficult.
1 person found this review helpful
Alinma Bank
05 October 2025
Hi, Kindly contact us via X platform
@alinmaCare
to solve your issue

Faisal Hussain
I have Opened an account by visiting the alinma bank's branch on September 2 but till this day I cannot register to internet banking through alima app. Its been 47 days I cannot register for internet banking services through the alinma app. I am very heartbroken 💔. I use alinma daily for translations. please help. I have send emails about the issue but found no response.
Alinma Bank
13 October 2025
Hi, Kindly contact us via X platform
@alinmaCare
to solve your issue

Yehia Al Sohbani
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The app though it is good, but nowadays I face a problem which made me unable to transfer money to my family. I do all steps required to transfer and the last step ' conform' it gives this message ECO301111 Dear customer we are unable to process your request now. I complained about this, but I got a reply that this will be solved within 5 days. So, I have been trying to transfer for 5 days plus 5 days more. Is this convenient?!!!!! It is urgent for me to transfer. HELP HELP HELP
30 people found this review helpful
Alinma Bank
05 October 2025
Hi, Kindly contact us via X platform
@alinmaCare
to solve your issue