OptumRx

Optum Inc.

About this app

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more.
Other features include:
• View member ID card
• Resolve home delivery order holds
• Manage account information

Search, compare and save.
With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you.

Send medications right to your home.
You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications.

Manage your Medicine Cabinet anywhere.
Easily manage your medications and orders on any device- whether at home or on the go.

Our Promises
There are some things in life we depend on. Medication is often one of them.
We promise to deliver simple ways to get the medication you need.

• Affordability
We help you find the medications you need at the lowest price available to you.

• Accessibility
Everything we do centers on getting you the medication you need, when you need it, your way.

• Advocacy
We'll be here to guide you any time you need us with compassionate care and a simple experience.

Ratings and reviews

I love the service (depending on the month) but the app is terrible. I go a week early to the docs to get my meds on time, and if you forget to check the app, you may miss that they need you to verify the address or confirm payment. Half the time the app is down, the other half you do the password dance because it doesn't save it for you, and the biometric almost never works. There's only been maybe 2 times I didn't have any problem, and the meds showed up without an issue. It's so frustrating

(I can't even view my medication details anymore. A big problem considering I'm trying to figure out why 2 of my medications are on hold and I'm almost out. Definitely needs an update.) The previous issue seems to have been fixed, at least for now. I just wish it would stop rotating to landscape when i have Orientation lock set to portrait. I wish there was some real in-app settings instead of just "fingerprint" and "notifications".

Optum is horrible. So is the app! All my medication is missing. I have to log into desktop to view them. Then I get errors. Have to start all over again. Don't bother calling. You won't get someone who understands your question. Same with messaging through the insurance page.

What's new

Minor bug fixes and enhancements