aizura m
The user interface is worse than the previous one before the update, with an unreadable font for ASNB, trying to imitate the STARWARS font? I was unable to make investment for my child account registered under me, all for the reason of "no email address". If my 8 year old child has his own email address, he might as well open his own account and make the investment himself. If I can update his account using my email address at the counter, isnt it easier for asnb to update it automatically?
10 people found this review helpful
Permodalan Nasional Berhad
11 September 2024
Dear user, thank you for leaving your review. We are sorry to hear you are experiencing problems when using the myASNB application.
If you are currently experiencing technical issues, please email us at asnbcare@asnb.com.my with your details and screenshot of the error message. We will do our best to help you.
Siau Liang Chan
The app is buggy. It goes in the crazy loop of authentication. I've enabled MyASN Secure but not receiving push notification. So it reverts to sms 2FA, which is great, but when the sms comes, you type in the SMS code, it falls back to authorisation time out and you're stuck not able to update anything. good job
26 people found this review helpful
Nooralim Yunos
Quite a miserable app. Could not withdraw my ASB. The app keep on asking to update my password. Did few times and asked the same procedure. Even using the laptop too didn't work. The app would ask to activate the Push Notification. The fact that the app could not be accessed simultaneously. Why make the investors' life difficult ? Please fix this.
1 person found this review helpful
Permodalan Nasional Berhad
11 September 2024
Dear user, thank you for leaving your review. We are sorry to hear you are experiencing problems when using the myASNB application.
If you are currently experiencing technical issues, please email us at asnbcare@asnb.com.my with your details and screenshot of the error message. We will do our best to help you.