Priority Pass™

4.3
40.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Download the Priority Pass™ app today to access the original and market-leading airport experiences programme.

Activate your account in the Priority Pass™ app in just 2 easy steps, giving yourself access to airport lounges and travel experiences in over 700 airports worldwide. Choose from an ever-growing range of premium experiences – from spas to sleeping pods to dining – to help elevate every journey into something special.

•Enjoy contactless entry with your Digital Membership Card
•Stay up to date, check your current membership entitlement and visit history
•Search for lounges and experiences, and save your favourites
•Unlock more with access to additional Travel Services and benefits that enhance your travel journey

Enrich your airport experience with the Priority Pass™ app.
Updated on
24 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
39.4K reviews
Kaveh Ahmadian
30 June 2024
I would rate the app 5 stars, but recent updates feel like a regression. I used to be able to get to my card QR code straight from a lounge listing, as one usually would want, but now you have to hit back 3-4 times to return to the home screen and get to the card details. Please revert to old UX. It also keeps telling me that the credit card is expired when you open the app, but I don't have my card details entered and never have. That notification seems to be finally gone now, thankfully.
Did you find this helpful?
Priority Pass
30 June 2024
Thank you for your feedback, Kaveh. We appreciate your input on the recent updates and will consider your suggestions for future improvements. We're glad to hear that the issue with the expired credit card notification has been resolved for you. Regards, Shan
Juan Manuel Russo
22 June 2024
Service is great, but the app has little use except as replacement of your membership card: lounges wont take card in Google Wallet. All of these half-baked, poorly developed and under resourced apps should go away and replaced by Google Wallet. The app now fails to show the keyboard to put in your password to enable biometric authentication. You have to delete your username and let the password manager fill in. Long splash screen makes it awkward when trying to get in to lounges.
2 people found this review helpful
Did you find this helpful?
Priority Pass
23 June 2024
Thank you for your feedback. We apologize for any inconvenience and appreciate your thoughts on the app's functionality. We are continually working to improve the app and provide a seamless experience for our users. Feel free to reach out to our support team via https://prioritypass.com/help/contact-us-form for any further assistance. Regards, Zak
Christian Roach
01 April 2024
App is very problematic and hasn't been fixed in the 1+ year I've been using it. Options are limited so they fill space by listing every possible terminal with "airport takeout," forcing users to click through each one to hunt for possible lounge access, feels like malicious UX design. Text directions for location aren't terrible, but every phone has a GPS in it, why not include links for mapping apps???
18 people found this review helpful
Did you find this helpful?
Priority Pass
02 April 2024
We're sorry to hear about your experience, Christian. We appreciate your feedback and will work on improving the app to address the issues you've raised. Thank you for bringing this to our attention. Regards, Allen.

What's new

Thanks for using Priority Pass!

We regularly update the app to make it faster, safer and more engaging for you.

Here are a couple of the enhancements you'll find in this latest release:

- Feature enhancements and bug fixes