XFINITY TV Remote

Comcast

About this app

Use your smartphone or tablet as a remote control. Change channels, browse XFINITY On Demand and TV listings. If you’re an X1 customer, you can now bring the power of X1 voice remote to your mobile device.

Key Features:
-Tune to your preferred channels on your TV from the Listings view, and use Filters to narrow down listings by categories such as Sports, Kids, High Definition, Closed Captioning, and more.
-Browse the XFINITY On Demand library featuring thousands of TV shows and movies, and launch your selection onto your TV from the app.
-Use the Search feature to find TV shows, movies, or channels.
-Rename the cable boxes in your home for easier identification.

Features for DVR Customers:
-Launch existing recordings onto your TV right from the app and delete them when you’re finished.
-View scheduled recordings.

Exclusive Features for X1 Customers:
-Say it and see it with the new X1 voice remote feature. Use voice commands to change channels, find shows, get recommendations, launch apps, and more!
-Conveniently change channels on your TV using the channel number keypad.
-Use the directional (up, down, left, right) pad on the app for on-screen navigation, just like you would on your X1 remote.

Requirements:
-Reliable WiFi or cellular internet connection
-XFINITY TV service with a compatible cable set-top box (for TV and DVR control). For more details, please see https://www.xfinity.com/support/articles/downloading-cable-tv-app
-XFINITY username and password. See help links below if needed.
-Some restrictions may apply. Not available in all areas.

Get Help Signing In:
-Create an XFINITY username and password: xfinity.com/getstarted
-Look up your existing XFINITY username: xfinity.com/username
-Reset your XFINITY password: xfinity.com/password

Questions:
-Help and support page: xfinity.com/support/xfinity-apps

Ratings and reviews

A major failing is that this app does not rotate to landscape mode on a phone. Apparently this is an intentional design decision, but it is a bad one. The app shows the scheduled programs, but the names of those programs are often cut off in portrait mode because the screen is too narrow. Rotating to landscape mode would reduce the number of channels visible at a time, but would allow the full name of the next scheduled program to be visible. Landscape mode works just fine on a tablet.

At least on my HTC 816, the app consistently has errors. Almost every time I want to watch a specific show the app can't seem to process the request and gives an "unknown error has occurred, please try again" and despite clicking try again multiple times it never works. A later update allowed me to view channels but not change the channel though the app.

As others have mentioned, this is more of a TV guide app than a remote. It seems to have the ability to cue up channels or DVR'd programs and run them, but little else. For instance, if you've already watched a recorded show and you're at the end of the timeline, it will start from there, with no transport buttons to return to the beginning or rewind. Same with the channel selections (none of the pause/rw/ff or info commands). Not sure if the command set available over the network is simply limited like that, but ideally, it should have more of the handheld remote's functions. Lastly (if Xfinity people read these)- My list of DVR'd programs is somehow missing the last couple entries (chronologically), like it has a limit on how far back it goes. Also, it's a bit difficult to assign control to a box and I can't see how to reassign it in the prefs after the initial setup. I first assign a box to control (for TV functions), but then it asks for a separate selection for the DVR. I don't seem to be able to control the DVR on the same box that I'm controlling the TV on. FWIW, this is on "regular" Xfinity DVR boxes, not the X1 or whatever (we didn't like that system here). -Thanks

What's new

With this release, we fixed a few minor bugs.