Xfinity Prepaid

Comcast

About this app

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like:

Refill your services on the go
Check expiration dates and manage payments
Add new channel packs
Find the closest retailer
Stay up to date on the latest offerings and promotions
​It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go!

Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference

Ratings and reviews

I installed this app a few years back, and it was great for making my payments each month. Now I can't make payments or anything else which now forces me, and from what I've read, to either go to the website or call in a payment. Like others who have left reviews I get a blank screen when I open the app and can't even get anything to work. I've also signed up for automatic payments to be taken out of my bank account but that only happened once and that was back in November 2018. Fix your App and fix your site cause I'm not the only person who now has a useless app.

Worst app ever! If I could give zero stars, I would, but the play store won't let me. For the past year I have uninstalled and reinstalled this app a million times hoping that would help, but it never has. I click the icon to open the app and it never actually opens, just flashes the intro screen then goes back to my home screen like I never clicked on it. Wish they would fix it because I'm so sick of calling it in over the automated refill service line!

The internet itself is great and rarely goes out. However this app does NOT work hardly at all. It keeps taking me to a blank screen when I click on refill my service and then doesn't do anything after that!!! You would think the app would be more user friendly but it's not!! And your website sucks too because it does the exact same thing. If this doesn't get corrected, then I'm considering taking my business elsewhere.

What’s new

Crash fix for app start.