Hi, please contact Customer Care team at customercare@polar.com. They will be happy to help you with this matter. Email your Polar product and its firmware version. Include also the Flow app version, mobile device model and Android version to give us an idea what combination of different devices and versions we are discussing. Thanks.
Hi 周频,
Thanks for the feedback! This is a known issue at the moment, our development team is investigating and will release a fix as soon as possible! We apologize for the inconvenience, and thank you for your patience.
Hi, please see these instructions for disabling the power save settings for the Flow app: https://bit.ly/3ibIgkb , this should fix the issue as the Flow app should sync automatically.
新功能
This update contains minor bug fixes and small improvements.