GTL - Internet Visits (2 of 2)

2.73K reviews
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About this app

This app enables video visitation on your Android device, and should be downloaded AFTER 'GTL - Schedule Visits (1 of 2)'.

Note that 'GTL - Internet Visits (2 of 2)' will not have an icon, but will work in the background once downloaded. With both these apps installed, you can register yourself and other visitors, schedule visits, cancel visits, and update your account information all directly from your Android device.

***Important*** Before starting your visit, check the following:
1. Headphones must be used to reduce echo.
2. Try not to move around too much.
3. If you see the flashing warning icon, video quality is dropping.
4. If you’re using WiFi, stay close to your access point.
5. Sharing WiFi can cause trouble with video quality.
6. If you lose inmate video, close the app and return.

Device Requirements:
> Android™ 7 and above
> ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0
> 256MB of RAM

The following license of open-source packages apply to this app:
Updated on
Oct 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.5K reviews
Brian Begley
February 11, 2021
I have no idea who thought two apps would be a good idea instead of one, but this app doesn't appear to connect to the scheduling app. I work in IT and can't get it to work, can't imagine the average person getting this to work. We try the android devices every time, and always have to switch to PC because it never works. Just predatory garbage. Whoever made this should be ashamed.
419 people found this review helpful
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Michelle Griffin
May 15, 2022
It makes no sense that I have to use headphones to hear my husband and the quality is still bad - HORRIBLE echo! To think we could be using Zoom for free & have better audio & visual drives me insane! This app constantly kicks you out with no prompts on what to do if it happens. You're left to "figure it out" before the next visit. Get with it GTL!
208 people found this review helpful
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A Google user
January 1, 2020
Install the other app first and foremost. That is the app you'll launch from your phone. This app simply adds the video visitation feature to the scheduling app. If you start your visit and only see black, but can hear the inmate, disconnect or close the app and re-open it. Use earbuds in the headphone jack (or bluetooth ones) with a microphone. Even then there will be an echo on your end, where you hear your own words repeated to yourself, hence the 4 of 5 star rating.
143 people found this review helpful
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