HCF My Membership App

HCF Australia

About this app

HCF’s My Membership app is your trusted health partner in your pocket. It’s designed to take the hassle out of health cover and put you back in charge with a simpler, easier experience.

Download it now for:

• Claiming on the go – Make a claim in minutes with our quick and easy claims experience.
• Payments made easy – Stay in control with payments in advance and handy reminders.
• Getting your cover sorted – Manage your health and life cover on the go, anytime, anywhere.
• Using your digital card – Scan your secure digital membership card or QR code to claim on the spot at selected providers.
• No-fuss cover reviews – Check your cover’s still a match for your health and life needs.
• Messaging us anytime – Message us with your questions and we’ll get back to you quick smart during business hours.
• Health cover companion – Easy access to health programs, offers, discounts and more.

The app will work best if you download an up-to-date version of software on your phone. The app is for Australian HCF private health insurance policies only.

Download it now and enjoy an app that’s genuinely made for members.

Ratings and reviews

Keeps logging me out. Couldn't find out if a procedure was covered on the app, need to wait till business hours to ask a consultant. App doesn't seem to do much. Update. App still logs me out whenever I close it. Really annoying design when I open it to scan at the doctor's then need to find or recover the password each time.

Unable to log in. The app kicked me out, I logged back in. a few days later im at the dentist and I log back in with Biometrics and it wants to send a code via text to my partners number. She isn't contactable. cant add my number as it apparantely the morons who implemented this new system thought that every policy member would be accessing the same phone every time they need access to the app.

I honestly don't know why we even bother with extras. I had dental and glasses (have done forever as I know I need glasses) and both were declined, despite my account saying it is? The extras calculator assumes you know all the right numbers and the descriptions are no help. oh, and just before the end of the year when things run out, the App stops working!

What’s new

Thanks for using the My Membership App. In this update, we’ve fixed some bugs and enhanced the provider search experience.