
Vicki Trollinger
I am very unsatisfied with the app. I lose appointments. & double-book because the apps disappear. I can get an update from them or my phone and lose appointments again. Big issues with recurring appointments. After setting them they disappear. and so far I haven't seen a way to send SMS reminders automatically. I have to manually go in and do it. I have tried to email them or chat with them online and get nothing. I've asked for help and get nothing. I am going to look for another app.
1 person found this review helpful
TapStyle Pty Ltd
July 2, 2026
We’re sorry you had this experience. Appointment loss and double-booking are not expected, and we’re also sorry you couldn’t reach us at the time. The app has been updated since then, so please contact us through in-app support if you’re still experiencing any issues.

Janeen Earwood
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I have been using this app for years and years. I absolutely love it. It has consistently gotten better with each update. They are always improving their platform and really listen to our input on things we would like to see in this app. It does every single thing you need to run your hair business. Makes appointments, accounting with details and reports, taxes, retail and inventory. Everything you need! I do wish it would tell us our retention rate for returning clients. Love this app!!
8 people found this review helpful
TapStyle Pty Ltd
July 3, 2026
Thank you for using our app for such long time!!

A Google user
Sadly I must change my original rating of 5 stars. The most recent update is interfering with my client base. I've emailed and received no response. Appt reminders are no longer automatic and even when sent manually some clients still aren't receiving it and are no-showing. I'm very unhappy with the lack of response from support. Why do I pay for this? I will return my stellar review once the changes have been made and someone has followed up with me. This app is quickly becoming not worth it
4 people found this review helpful
TapStyle Pty Ltd
February 4, 2019
Sorry but it was due to Google's policy change. We are currently researching the alternative solution to get the automatic reminder feature back again.
https://www.facebook.com/tapstyle.technologies/posts/2106730046036941