myBupa

Bupa Australia

About this app

Enjoy easy access to a range of online services for Bupa members:

· Claim for health care expenses on the go
· Access your claims history when you need it
· Check your extras usage*
· View all your active Bupa health insurance policies in one place
· View and manage your cover
· Use a digital card to claim with a tap of your phone
· If you have multiple policies, access a different card for each policy
· Manage your premium payments
· Access Bupa’s Life Rewards program
· Find Bupa health care providers in your area
· Update your contact details and communication preferences
· Get in touch with Bupa using the app’s messaging feature

* The extras usage feature is not currently available for all products.

Note: This app is not suitable for seeking medical attention in an emergency.

Ratings and reviews

This app just does not work reliably. I joined Bupa this week, downloaded the app, and have experienced no end of problems. I created a digital ID on the website, but in the app I get sent in an endless loop of "Your connetion is not secure", "you have been logged out", "please sign in again" on repeat. I thankfully managed to get it to work briefly when I needed to claim and it was great. But the rest of the time....Argh.

Since some months the app was very smooth to use as both my accounts the OSHC and the Extras Cover were visible in one place in the app. But something has happened a couple of days back probably since the last update. My account got logged out. Since I logged in again, there is only one card visible the OSHC. I can't se Emy extras cover card in the app now, and it is difficult to check my claims or anything for that cover. I hope this can be fixed soon.

Next to useless, half of the features just link it to the myBupa web version. An Extras claim that is shown as the last claim made in the main page isn't shown on the Claims page. Where's the dark mode to make the app more accessible? I actually work for Bupa so its quite embarrassing to be associated with this app.

What's new

We make regular updates to myBupa app to make it more reliable for you. In this release, we’ve made updates and enhancements to keep the app running smoothly.