ArriveCAN

4.8
69.8K reviews
5M+
Downloads
Content rating
Everyone
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About this app

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports.

By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls.

At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification.

Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional.

Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice

This app supports English, French and Spanish (as per your device’s language settings).

For more information: http://www.canada.ca/ArriveCAN
Updated on
Jan 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
68.3K reviews
ForestKeeper Asaph
December 28, 2023
Program has lots of bugs when scanning and then sometimes freezes at 12% when uploading passport information. After 15 or 20 minutes of tries it worked. Then it froze again when it tried to load the form. I'll try again tomorrow. Fortunately just trying it out a couple weeks before I must actually travel! If I finally get it all working I'll update this review :((
26 people found this review helpful
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Trai Nguyen
January 30, 2024
I completed this app every time for both me and my wife when traveling. However, my wife had to answer all the same questions again each time we arrived in Canada. I tried to uninstall and then re-download the app, but still having the same problem.
6 people found this review helpful
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Lyne Auger
December 28, 2023
The app is not useful at all. Went to express lane as had already filled out declarations and our friends went in regular lane for people that hadn't previously filled out the documents before returning to Canada and they were finished before us. What a waste it just asks you the same questions you already answered! Don't waste your time with this useless app.
20 people found this review helpful
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What's new

- Accessibility improvements
- Bug fixes