ArriveCAN

4.7
10.9K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports.

By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls.

At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification.

Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional.

Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice

This app supports English, French and Spanish (as per your device’s language settings).

For more information: http://www.canada.ca/ArriveCAN
Updated on
Jan 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted
4.7
10.9K reviews
Caroline Laberge
January 25, 2023
This app was advertised on the news as a way to save time upon arrival, as you would be able to use an "express line". Although the app itself was easy to use, I saved zero time when I arrived at YVR as I had to line up and wait with everybody else to see one of the 2 CBSA agents available. I didn't see any benefit to using it, so not sure I'll use it again.
7 people found this review helpful
Did you find this helpful?
Jonah Ackerman
January 4, 2023
Coming from an app developer - the bugs I experienced for a multi-million dollar app is inexcusable. The bugs I experienced are as follows. Firstly, the error that you're not connected to a network comes up no matter what. Then, when you try and scan a Canadian passport, it doesn't work at all. I tried for about 5 minutes, and it didn't work. I tried a non-Canadian passport, and it worked just fine. In conclusion, to avoid frustration, just wait until you get to the canadian border.
15 people found this review helpful
Did you find this helpful?
Lester Ng
January 5, 2023
Although I've continued to use this, I've been told if I submit within 72 hours, I can just scan my passport and avoid all the questions upon arrival. Yet everytime I've scanned my passport, I still have to go through all the questions. Please update this
7 people found this review helpful
Did you find this helpful?

What's new

- Accessibility improvements
- Additional ports activated for Advance Declaration
- Bug fixes