
Mike Rodriguez
The app used to be fine, now it keeps telling me my password is incorrect. Although when I log in via the website it works. I even tried to reset the password, still the same issue. I even uninstalled then reinstalled the app, same problem. I'm happy with the service and cost for service, but the buggy app situation needs to be addressed and resolved.
19 people found this review helpful

Lynn Longfield
I love Consumer Cellular and their customer service "rocks", at least from my experience with grandpad and cellphone, but the app needs help. I don't use it much because I feel is pretty much useless. As others have stated, it makes you log in everytime and seemingly forgets your number and password. I've written mine down as to not forget myself but it never seems to work. Maybe there's a timeout period, where it forgets the info if you don't use the app, not sure.
71 people found this review helpful

Heidi Draleaus
Prior to the update the app was excellent. I could open it without having to log in and now I have to every time despite saving my password to the phone. And most of the time it just spins and never lets me in. Everything was clear and basic. It didn't need to be "fancied up". The one time I got in, I wasn't able to scroll down the page to update my payment information.
228 people found this review helpful