Kentucky Power

American Electric Power

About this app

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts


*Logging into the Kentucky Power app requires an active account that is registered online at KentuckyPower.com

Ratings and reviews

easy to find what you need and easy to pay

Bills are hard to keep track of. My budget payment kept changing and at end of year I owed $700 and some dollars. I overpaid almost every month so if it was easier to keep track of on bills I wouldn't owe so much at end of year.

The app keeps saying something went wrong on their end. My bill ended up being late because I couldn't pay. It let me on once to pay today, then immediately failed again

What’s new

We've made improvements to the payment experience to provide clearer guidance when adding bank accounts and submitting payments.