App does not allow to me explain photos for submission after an accident. Allstate insured driver hit my car and I have to use an app to file a claim to get my car fixed with no explanation of the photos I submitted? I'm sure this is going to turn out quite nicely for Allstate.
App for insurance claims is pure garbage. It uses your camera phone to take photos, but it has no auto focus in its software. I tested it separately with my phone's actual camera app and had no trouble taking a good photo of the vin number, and other minor details you need to see.
The app's camera is very blurry when I want to take pictures of my VIN and Odometer, but my phone's original camera is crystal clear! Also, I was never able to reply to messages because it keeps throwing this error: "Your message includes restricted symbols or characters..." even when the only characters I am using are letters and numbers (no commas or periods or anything else)!! This app is very frustrating and wasted my time so much!
Why does my insurance app need to duplicate the functionality of better apps? Google maps? Gas Buddy? Dropbox? And also serve up location based messages/ads? Am I the customer or the pig? Now we have a need for Bluetooth access, more location based targeting? I'm feeling like the pig. It's bloated with things I'll never use and wants to always run in the background. I'm going back to keeping a paper id card in my vehicles. Split the drivewise features out into a separate app for this who use it and make this app smaller.
Used this app for QuickPhoto claim. You are unable to focus the camera so taking the required pictures of the damage, Vin number, and odometer are impossible to properly see. Im not sure how I will be properly compensated for the damage due to this defective part of the app.
I have this app on my Motorola Droid Turbo 2 and even after the latest update it crashes repeatedly when I try to login! Not very convenient if you cannot use it! Also it would be nice to be able to use a password with more than 10 characters.
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