
Daniel Howlett
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The app for Drivewise is buggy. Works when it wants to work. As of today, it hasn't logged one trip since January 22nd. Also, it keeps saying "phone use". I never use my phone while driving. Most times, the app doesn't stop recording the trip until you stop and hit "end trip". These issues didn't exist a year ago. I removed and reinstalled the app a number of times. Do better Allstate. This Drivewise part of the appis useless junk.
54 people found this review helpful
The Allstate Corporation
February 4, 2026
Hi, we record each time the phone is unlocked while a trip is in progress. Using Bluetooth or other in-car calling features shouldn’t trigger an event as long as the phone screen remains locked. If you experience problems with this feature, please email MobileAppAupport@allstate.com.

Sandman
the app is pretty good overall but if you have their "drive wise" policy, you will probably want to double check the speed limits they have on the app. there are plenty of roads where the speed limit on the app is completely wrong and it says I'm speeding and this makes me wonder if this will affect my rate. if it does, i just a soon dump the drive wise program. it's useless in this case. I have contacted allstate about this at the beginning of January and nothing has changed yet.
93 people found this review helpful
The Allstate Corporation
February 18, 2026
Hi, your reward may vary based on how you drive. We factor things like safe speeds, safe braking, and the time of day you’re traveling into an overall performance score, which is based on the past 12 months of driving data. We’re always looking for ways to improve the program, so please keep the feedback coming!

Laurel Jones
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App drains my battery even when Im not driving. It causes my phone to get super hot because it's running constantly in the background. It doesn't track all the trips, so it's impossible to get the required 50. Tried uninstalling/reinsalling and everything recommended by tech support, but nothing helps. It's frustratingly unusable to the point that it seems like they are making it so you can't get the drivewise discount.
2,176 people found this review helpful
The Allstate Corporation
December 21, 2024
Hi, we hear you! And we’re always improving the app to minimize battery drain. Here’s what you can do: Make sure you’ve installed the most recent app update and are using the latest version of your phone’s operating system.