
Laurel Jones
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App drains my battery even when Im not driving. It causes my phone to get super hot because it's running constantly in the background. It doesn't track all the trips, so it's impossible to get the required 50. Tried uninstalling/reinsalling and everything recommended by tech support, but nothing helps. It's frustratingly unusable to the point that it seems like they are making it so you can't get the drivewise discount.
2,027 people found this review helpful
The Allstate Corporation
December 21, 2024
Hi, we hear you! And we’re always improving the app to minimize battery drain. Here’s what you can do: Make sure you’ve installed the most recent app update and are using the latest version of your phone’s operating system.

Meagan A
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A year later, and the app is still one star. It logs you out after something insane like fifteen minutes. This isn't a banking app, don't give yourself so much credit. Your method of tracking always manages to say phone use detected when I didn't touch my phone. We live in the country and it's bumpy. Also, OTHERS in the car may need to change a song or look at the GPS when we're driving. Thank the lord I only have to do this horrendous song and dance twice a year for a week. AWFUL!
56 people found this review helpful
The Allstate Corporation
May 22, 2025
Hi, we want to reward all your safe driving! To make sure trips are properly recorded: 1. Keep app on and running in the background and 2. Maintain battery charge above 25%. Also, make sure you have the latest version of Allstate Mobile. For more troubleshooting, tap Profile & Settings, Drivewise, then App Diagnostics.

Andrew Hanson
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Good for having your ID card onhand, if you don't happen to have it in a wallet/purse. Has immense difficulty recognizing trips -- will get "checking for trip" notifications when it's on a desk at work, but not when in a moving vehicle. Easily misses over 95% of my actual driving sessions, and the ones it DOES detect are inaccurate for duration and distance. Battery drain is a minimal concern compared to the inability to actually identify travel. Again, useful for accessing your card.
197 people found this review helpful
The Allstate Corporation
December 7, 2018
We know battery drain is a big concern, so we’re always making improvements to minimize impact. Please make sure you’ve installed the most recent app update and are using the most current version of your phone’s operating system. Plus, our team will keep looking for ways to optimize our app and your experience.