
Daemo s
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App works okay, main issue is drivewise. It doesn't recognize what the posted speed limit is in certain areas, then flags the trips as unsafe because of speeding. I regularly travel on a side road, and the posted speed limit is 40. I've tried going 35mph,and the app still flags every trip as speeding. It doesn't allow you to file an issue with trips. It doesn't record a lot of trips. I work as a delivery driver. I usually do 50 trips a day. It's been 2 weeks, but drivewise says I'm on 33 trips.
767 people found this review helpful
The Allstate Corporation
January 31, 2025
Hi, we want to reward all your safe driving! To make sure trips are properly recorded: 1. Keep app on and running in the background and 2. Maintain battery charge above 25%. Also, make sure you have the latest version of Allstate Mobile. For more troubleshooting, tap Profile & Settings, Drivewise, then App Diagnostics.

Laurel Jones
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App drains my battery even when Im not driving. It causes my phone to get super hot because it's running constantly in the background. It doesn't track all the trips, so it's impossible to get the required 50. Tried uninstalling/reinsalling and everything recommended by tech support, but nothing helps. It's frustratingly unusable to the point that it seems like they are making it so you can't get the drivewise discount.
941 people found this review helpful
The Allstate Corporation
December 21, 2024
Hi, we hear you! And we’re always improving the app to minimize battery drain. Here’s what you can do: Make sure you’ve installed the most recent app update and are using the latest version of your phone’s operating system.

Lori Joss
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Drivewise is very inconsistent. Since the trip history display changed, trip recording has seemed to not work consistently. I carpool to work so some days I drive, other days another person drives. I always try to remember to go back through my week on the weekend and adjust trips to when I was driving and mark passenger when not driving. The app hasn't recorded a trip since last week and I have been driving/riding every day. Drivewise is on but nothing is being logged.
626 people found this review helpful
The Allstate Corporation
May 31, 2023
Hello, the app follows your phone and not you’re your car, so there’s the chance a trip records when you’re not actually driving. If this happens, you have a few options: 1) Remove a trip via My Trips, 2) Tap ‘Stop Trip’ when a trip is in progress or 3) Switch on ‘Standby Mode’. The trip won’t count toward your driving record.