Allstate Mobile

3.9
101K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.

Have your insurance where you need it, when you need it.

Features:

Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash.

ID cards – Access a digital proof of insurance right on your phone.**

Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.

Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.

Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.

Coverages – See policy information and details about your coverages.

Agent Access – Instantly contact your agent through the app, no log in required.

QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.

*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
Updated on
May 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
100K reviews
Lori Joss
May 31, 2023
The app is fine until you want to disable it for purposes like vacation. I wasn't doing any driving while on vacation and was out on the boat so I wanted to disable drivewise and chose to disable auto restart since I was on vacation for more than 1 day. As soon as I closed out of the app, drivewise turned itself back on and was "checking for a trip" with every wave that rocked the boat while we were anchored and fishing in the middle of the lake. It was extremely annoying so I deleted the app.
3 people found this review helpful
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Allstate Insurance Co.
May 31, 2023
Hello, the app follows your phone and not you’re your car, so there’s the chance a trip records when you’re not actually driving. If this happens, you have a few options: 1) Remove a trip via My Trips, 2) Tap ‘Stop Trip’ when a trip is in progress or 3) Switch on ‘Standby Mode’. The trip won’t count toward your driving record.
Nicolas Adsit
May 8, 2023
(Update in 2023; the app is not much better than 3 years ago and drivewise doesn't function.) This app is almost unusable. It crashes several times every time I try to look at anything and it takes several minutes to load every thing I click on. I just transferred from progressive, and their app always worked well for the last 6 years. It seems like there are a bunch of features in this app, but it's just not stable at all. And yes, I always have the newest update on my phone and the app.
181 people found this review helpful
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Allstate Insurance Co.
May 8, 2023
Hi there, we apologize for the inconvenience. Please contact MobileAppSupport@Allstate.com for assistance.
Chris and Holly M
April 9, 2023
The app is terrible and the support is worse. For months it has not recorded trips and you try to explain this to support and they tell you the same thing over and over. Its your phone settings, except Ive been through the settings multiple times. And to go along with it not working, its a battery hog anyway. It detects trips but doesnt record them. Now how exactly is that my phone settings. It worked over the summer then stopped working. The useless Diagnostics page says everything a-OK!!
559 people found this review helpful
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Allstate Insurance Co.
January 16, 2023
Hi there, we strive to capture trips accurately. Have you tried the App Diagnostics tool? Tap ‘Profile & Settings’, ‘Drivewise’ then ‘App Diagnostics’. If this doesn’t resolve your issue, please email us at MobileAppSupport@Allstate.com with your name, policy number and contact info so we can more directly assist you.

What's new

We hope you’re enjoying Allstate Mobile! In this update, we’ve fixed a few things to make the app faster and easier to use.