
Bryan Richards
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I like the updates but... 1. Please bring back the ability to save restaurants as favorites. It makes finding them easier and faster. This is also helpful when you come across a new restaurant you want to try later but don't want to memorize the name of it. 2. Bring back the option to filter out menu items of the restaurant. In the old app you could filter out menu items, to only show soups, chicken, pork etc.
5 people found this review helpful
Innovative Menu Solutions Ltd T/A 7Krave
March 26, 2022
Thank you so much for the feedback. The ability to bookmark was removed because customers were not using it. They may add it in a future release. The subcategory within the menu I know is coming back maybe in the next release. In the meantime, the new feature was added to search within a restaurant. Hope you like it.

Ann Edmondson
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Customer service is really awful. I placed an order after one hour I realized the bearer hadn't reached the restaraunt so I reached out to agent to see whats going on. I was told they would check on the order. Waited.. I heard nothing. I tried cancelling the order and still no one reached out. As a regular diner this was really disappointing. Order ID 1237121
Innovative Menu Solutions Ltd T/A 7Krave
January 22, 2023
Please accept our sincere apologies. Can you please update the order details here or contact us at Admin@7krave.com so that we can have a look into this right away? We promise to make it up to you. Looking forward to right this wrong. 🤗

Bryan Henry
Made an order and it was canceled after a few minutes for no reason. After I reached out to inquiry about the reason I was told that they were unable to reach me by phone. This is unacceptable as no attempts were made to reach the number provided. The issue is widespread but the agent displayed a no care attitude.
3 people found this review helpful
Innovative Menu Solutions Ltd T/A 7Krave
January 5, 2023
Hi good day. We are truly sorry and would love to look into this matter. Would you be so kind to update your review and provide the order number here or via email at admin@7krave.com? Really looking forward to your response.