Zomato Restaurant Partner

Zomato

About this app

Zomato Restaurant Partner app is the one-stop-solution for restaurants to manage their orders from zomato and track business growth. Download the app now and join our ever growing network of happy partners fulfilling orders and becoming part of our mission to serve “Better food for more people”.

Key features :

• Order management
- Managing your orders can’t get any easier, enjoy a smooth and steady
experience right from order acceptance to order fulfillment.
- View and address customers’ feedback on your orders.

• Menu management
- Manage your inventory, mark items and their variants in and out of stock.
- Add new items, categories and subcategories to your menu.
- Edit existing items including name, description, tags etc.
- Add food shots and make your dishes look as delicious as they are.
- Apply category timings to the ones you only want to show at certain times of the day, week or year.

• Business management
- View your payouts and track your key business metrics around delivered orders, sales, average order value, bad orders, customer funnel, marketing and dish trends.

• Offers & Ads Management
- Create offers and ads for customers or mealtimes and track performance to take your business to new heights instantly with no hassle and 100% transparency.

• Outlet management
- Manage your outlet name, address, location, timings, cuisines, FSSAI, bank details etc.
- Manage your staff : Add/delete/invite staff for outlet operations.


Other key features :

• Rush hour - Get more time to prepare orders in case of a rush in your kitchen.
• Help centre - In case of any query, raise a ticket from the help centre for quick resolution.
• Schedule leaves in advance to better manage occasional day-offs during festivals or personal work.

Ratings and reviews

Two more features needs to be added 1. As restaurants tend to downsize their menu temporarily due to lpg shortage/staff shortage/operational efficiency, There should be a tab to view "In Stock" items, which would help restaurants to quickly mark items out of stock from there. Now the app features "Out of Stock", "Services", "items not live" etc. tabs but no "In Stock" tab. 2. Facility to see one particular customer's all orders(past to present) in one place should be made available.

Onboarding Fee is too much that is ₹10000 rupees with no option to disable it. They are just playing monopoly. It's better to get on Swiggy as it's only ₹1780. I hope Zomato lowers its onboarding fee so that new restaurants can easily do their business online .

worse kind of customer service. Ai everything no human contact .just one and for every ques ticket raised will check and arrange call within 24-48 hrs and then ticket closed automatically. I haven't rec'd any payout and no one is explaining the reason I closed my restaurant from so long coz not finding the relatable reasn but still ai is mentioning one thing it's out of stock

What’s new

We release new updates as often as possible to fix bugs, improve performance and add new features to help you manage your restaurant smoothly.