
Brendan Faherty
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App has been broken for weeks, and has little to no function anyway. Great service but this app is useless. "We're working to fix the problem!" I dont believe you. Edit: Changed to 3 stars. Still crashes out, but they do seem to be trying to fix it. Will update to 5 if the issues disappear.
1 person found this review helpful
Astound Broadband
October 2, 2025
Hi, Brendan! It's important to us that any issues you are having with Astound Mobile are resolved. Please email us at social_reviews@astound.com with "Review" in the subject so I can help. Please include a screenshot of your review as well as screenshots of any errors you are seeing. Thank you for choosing Astound! -Jackie

Ernie Mendez
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app is always broken. Uninstall then reinstall over and over again. Update. My response from Astound was, please contact us. If so many people are having this issue ,no amount of us contacting you will fix it. Just fix it! This app is not complicated. It is a basic , not much information app.
Astound Broadband
January 9, 2026
Hi, Ernie! It's important to us that any issues you are having with Astound Mobile are resolved. Please email us at social_reviews@astound.com with "Review" in the subject so I can help. Please include a screenshot of your review as well as screenshots of any errors you are seeing. Thank you for choosing Astound! -Jackie

Min Chen
always show errors. After installing and installing it, it works for a while and then shows an error again.
1 person found this review helpful
Astound Broadband
December 5, 2025
Hi, Min Chen! Thank you for sharing your experience. We want to ensure that the Astound Mobile app is working properly. Please email me at social_reviews@rcn.net with "Review" in the subject of the email so I can better assist you. Please include a screenshot of your review. Thank you for being a valued Astound customer! -Jackie