My Astound

Astound Broadband

About this app

My Astound allows customers to manage Astound accounts from Android devices easily and securely.

Astound customers can manage their Astound account easily and securely with the following functionality:

Pay your Astound Bill
Where's My Tech? Check the status of your tech's arrival time!
View Account Balance
View Bills – up to 12 months via pdf
Enroll in AutoPay
Enroll in Paperless Billing
Enroll in SMS Notifications
Check Recent Calls made by your Astound phone
Play Voicemail Messages left for your Astound phone
Update Billing Address
Update Contact Email Address
Update Security Information

The features on this application are only available to Astound customers or those pending an Astound installation.

Ratings and reviews

The App seems ok, I can see a bit of what I can from the PC website. the data usage bar is nice,most things seem to be a available if you look for them. I see the majority of the negative reviews are from people who do not know what this app is for. it's only to view your account, balance and minimal things, it's not going to connect to your router, it won't do everything. it would be great if it supported biometric login but this is fine too. thanks for providing an app period.

I can't log into the app as it's always giving me trouble, paid for a gig and I consistently get around 30mbps, they swear that their speed tests show a gig but I got screen shots on multiple devices saying otherwise over the course of weeks. I do not recommend this company even as a customer for over a year. I canceled today. If you are a student, veteran, teacher or are receiving assistance they offer plans as low as 10USD but will do everything in their power to prevent you from getting it.

My last two statements cannot be opened. I can open all of them up until those last two, even today, but the last two always say error, cannot open, that the PDFs are corrupted or damaged. I updated the app, no change. I know it's something with the app because if I go onto their mobile website on the same smart phone I have zero issues downloading those two statements along with all the others. Bizarre and obnoxious.

What’s new

This release introduces the Self-Install Kit (SIK) flow, enabling customers to set up their modem independently through the app - no technician visit required. Also includes general improvements to the account management experience.