My Astound

Astound Broadband

About this app

My Astound allows customers to manage Astound accounts from Android devices easily and securely.

Astound customers can manage their Astound account easily and securely with the following functionality:

Pay your Astound Bill
Where's My Tech? Check the status of your tech's arrival time!
View Account Balance
View Bills – up to 12 months via pdf
Enroll in AutoPay
Enroll in Paperless Billing
Enroll in SMS Notifications
Check Recent Calls made by your Astound phone
Play Voicemail Messages left for your Astound phone
Update Billing Address
Update Contact Email Address
Update Security Information

The features on this application are only available to Astound customers or those pending an Astound installation.

Ratings and reviews

The App seems ok, I can see a bit of what I can from the PC website. the data usage bar is nice,most things seem to be a available if you look for them. I see the majority of the negative reviews are from people who do not know what this app is for. it's only to view your account, balance and minimal things, it's not going to connect to your router, it won't do everything. it would be great if it supported biometric login but this is fine too. thanks for providing an app period.

This app is the most user-UNfriendly app I've used. Login is impossible, I can't save the info to make it easier to login next time, there's no biometrics, and the app is only set up to take payments. I've been wanting to change wifi password, change the name of the network, etc., but can't. Can't see outage information, schedule service requests, upgrade service etc., app is EXTREMELY lacking in functionality--WHEN I CAN ACTUALLY LOGIN AND USE IT. It's been over a month. Fix the app!

As the app currently is, it only supports payments & basic profile editing and it is stable and minimal at that in my opinion. However I cannot say the same about functionality. The ability to edit router/modem configuration or view the TV boxes or other devices inside the app appears to be missing which is weird given this is the only app for Internet-related services the company offers for the average consumer.

What’s new

This release introduces the Self-Install Kit (SIK) flow, enabling customers to set up their modem independently through the app - no technician visit required. Also includes general improvements to the account management experience.