
Kinsey Ralston
takes about half an hour to view just one camera because the networking aspect is so slow. data sharing is not optional and in diagnostics, if you turn it off, it turns itself back on. if I had any other choice, I would burn every axis product I have.
1 person found this review helpful
Axis Communications AB, Sweden
November 18, 2025
Thank you for your feedback! The reported bug has now been fixed. For further support and troubleshooting, please create a case on our online helpdesk: https://www.axis.com/support.

Timothy Joe
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I don't understand the need to do this on a mobile device. I have the software installed on my server, let me do it there. Again. Worthless. I still have to find it in my DHCP list and change it there.
Axis Communications AB, Sweden
November 17, 2025
Thank you for your feedback! AXIS Installer offers features that can help during installation. However, using the app is optional.
For more info about the app's features, see the user manual: https://help.axis.com/axis-installer.
If any support questions, please create a case on our online helpdesk: https://www.axis.com/support.

Bartosz Wucke
I'm through good 10 minutes of setting up some Fort Knox grade security access verification, stuck on 'no organizations found' unable to progress, and not a step closer to configuring the camera sitting on my desk, plugged into my LAN. You made it so secure NOBODY can access it, including legit customers.
Axis Communications AB, Sweden
March 27, 2025
Thank you for your feedback.
If you have support queries that you would like to discuss with our technical support team, please create a case on our online helpdesk: http://www.axis.com/support