MyHealth BofA

Bank of America

About this app

Our secure app makes managing your health and benefit accounts easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device
• Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service
• View your statements and notifications
• Scan product barcodes to determine their eligibility

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Manage your expenses by entering medical expense information and supporting documentation
• View and Manage your HSA investments
• Retrieve your forgotten username/password
• Report a debit card as lost or stolen

Ratings and reviews

Good feature ideas, horrible authentication process. You have to answer all three security questions every time you log in, even with fingerprint login! This is so non-industry standard. I searched the reviews and this issues goes back at least to 2021, so clearly BOA has no intention of fixing it. Uninstalling, won't use the app in its current state.

Edit: the app finally updated after 2-3 weeks. Everything appears to be functioning again. Google play store indicated there was an update. Update fails each time and now the app no longer works. You have to grant alot of access to your phone records just to report the issue and il not comfortable granting that much access. I uninstalled the app and now I can no longer reinstall. I wanted to give 0/5 stars but that isn't allowed.

The Nov. 21 update is completely broken on Android 15 -- won't even install. It's been over 3 weeks now, nothing was done about this -- ridiculously bad. Also, for a while now it keeps refusing to take pictures of my receipts, claiming something about "8MB size limit". Here's the Intro to computer science class idea -- you got the pic, compress it and upload without making me jumping through hoops.

What’s new

Bug Fixes and Enhancements