Registration page is plain white and doesn't do anything. WTF.
This is both a review for the app (4/5) and the BikeTown service itself (2/5). CONVOLUTED. That is how I feel about this system. I come from Minneapolis, where we have a similar system called "Nice Ride". Each kiosk has an electronic station. You swipe a credit or debit card, a bike unlocks, and for 10 dollars, you have 3 days of unlimited rides. Now with BikeTown, I went to a station--i.e. orange bike rack--and was immediately confused. You have to download an app. Make an account with all of your information. Give the app your credit card information. Choose a confusing plan (more on this later). Pay for the plan to get 1) a six digit account number and 2) a 4 digit pin. Then to use a bike, you need to enter the 6 digit and 4 digit numbers each time, which you have to look for in your app, unless you have an amazing memory. The plans: With Nice Ride, $10, 3-days, unlimited rides, one swipe. Easy. With BikeTown you can pay $12 for a 24 hr period with 180 usable minutes, and then it charges you more. You can also do confusing things like rent extra bikes with the same pass for $6 an hour, essentially making you mentally plan your entire families biking day in your head.
Fun experience App is pretty straightforward. I was only confused when I locked the bike and was dinged $2 even though I just wanted to keep the bike from running away. The UI between the computer on the bike and the app on the smartphone could be better integrated.
Did not work. Galaxy S5 App opened but would not allow me to set up an account. Tried reinstalling, same problem. When I tried to buy an account it would not give me a field for inputting my name.
Great app, makes the experience part of the fun biking around the city.
Good Service, app is in process This is a great service, easy to jump on and off. The app is not all grown up yet, but it should get there soon. Keep up the good work!
'Change plan' support and other small improvements.