Make the bike lighter and less clunky. The handlebars should be ergonomic...my wrist ended up hurting after my ride. App works fine though. Lots of bike corals is convenient.
Map doesnt work.
Registration page is plain white and doesn't do anything. WTF.
Great app which also doubles as a mapping app with buildings labelled.
This is both a review for the app (4/5) and the BikeTown service itself (2/5). CONVOLUTED. That is how I feel about this system. I come from Minneapolis, where we have a similar system called "Nice Ride". Each kiosk has an electronic station. You swipe a credit or debit card, a bike unlocks, and for 10 dollars, you have 3 days of unlimited rides. Now with BikeTown, I went to a station--i.e. orange bike rack--and was immediately confused. You have to download an app. Make an account with all of your information. Give the app your credit card information. Choose a confusing plan (more on this later). Pay for the plan to get 1) a six digit account number and 2) a 4 digit pin. Then to use a bike, you need to enter the 6 digit and 4 digit numbers each time, which you have to look for in your app, unless you have an amazing memory. The plans: With Nice Ride, $10, 3-days, unlimited rides, one swipe. Easy. With BikeTown you can pay $12 for a 24 hr period with 180 usable minutes, and then it charges you more. You can also do confusing things like rent extra bikes with the same pass for $6 an hour, essentially making you mentally plan your entire families biking day in your head.
Fun experience App is pretty straightforward. I was only confused when I locked the bike and was dinged $2 even though I just wanted to keep the bike from running away. The UI between the computer on the bike and the app on the smartphone could be better integrated.
'Change plan' support and other small improvements.