161 reviews
Content rating
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About this app

The official app for BIKETOWN, Portland’s bike share system.

BIKETOWN consists of a fleet of specially designed, sturdy and durable electric bikes that can be locked at any BIKETOWN station or bike rack throughout the city. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.

The BIKETOWN App gives you access to hundreds of bikes in your area — unlock and pay directly from the app and get going.

The BIKETOWN App also shows upcoming public transit departures, including train lines, local buses, and streetcars.

Within the app, you can either purchase an annual BIKETOWN membership or single rides.

Happy riding!
Updated on
Aug 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted
161 reviews
A Google user
September 29, 2018
Used service. Forgot to change it in the app when I canceled my debit card on file. Ride using the app. Oh no now I have a $5 deficit. Go to add money to my account using a new card. Error you cannot add funds to your account when you have an unpaid bill. They literally won't let me pay the money I owe them, so now I'm locked out of the service. Everything else was absolutely perfect up until this.
16 people found this review helpful
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andrew cardoza
June 5, 2022
Update: Things have improved a bit since my last post. They keep their customer service number somewhat hidden on their website, once I was able to locate it, a lot of my issues were easier to resolve. I had a bike that wouldn't lock and I was charged until the bike ran out of battery. several attempts to contact customer service had no response.
10 people found this review helpful
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Colt Seidman
July 13, 2022
I enjoy Biketown a lot. I think bike shares should be available in more places. If you're low income and qualify, it's only $5/month for a membership which includes $7 of free rides. If you're in the Bike Angel program, you can earn $1 for each station you return to bikes at in empty stations which goes to ebike credits. The Pedal Assist is not only convenient but is helpful for disabled people. The bikes can feel heavy at first in terms of stopping/starting but that's the only thing.
1 person found this review helpful
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What's new

Thanks for using BIKETOWN! We update our app regularly to make your BIKETOWN experience even better. Every update of the BIKETOWN app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app.

Here is what you can find in our latest update:
- Bug fixes and performance improvements