Sarah Snow
I tried 4 times on different days to get a ride, but the app never got me a ride. Each time I saw lots of taxis on the street but the app said there weren't any. It suggested I predetermine a tip and I choose the highest tip available. Then a taxi would start to come to me. However the car would pickup someone who flagged it down & never came and got me. I had to flag down a non-BiTaksi cab eventually and missed my appointments. This app is worse than useless.
32 people found this review helpful
al B
Simmilar to Uber but taxi service only. The taxi driver get to choose to pick your request or not. The app doesn't show final price at the end of the trip - confusing. Also, failed to process credit card i have added to the app. The taxi driver able to communicate with you through the app and request higher fee then app estimate. You can cancel your trip with this driver, but difficult to find cancel button. Then order a different ride.I like that i could leave a feedback on each driver.
33 people found this review helpful
Mira B
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I don't know how this app has many high ratings. This is THE scamming app for turkish taxi drivers. There is nothing stopping the driver from taking a route that takes 30 more minutes AND him being able to enter any amount at the end of the trip. So, it could display 200TRY when you order the taxi but he can decide to enter 1000 at the end and you have no choice but to either call police or go to police.
10 people found this review helpful
Bitaksi Mobil Teknoloji AŞ
2 May 2024
If you could send the details regarding the matter along with your contact information to info@bitaksi.com, we would be glad to investigate.