I can't see ssh hat classes are offered before I sign up?! How am I supposed to know if there are any classes near me, or times? Concept sounded cool when my sister told me about it, but if I can't see the classes, I'm not paying.
Honestly this app needs a little bit of work. Why does it force me to pick a plan and pay for something that may not even be a good fit for me. I should be able to see the classes that it offers first.
Seriously there is no customer support! I tried to send an inquiry via the website 3 times. I tried the email address that is listed in a lot of these reviews and nothing. The class pass idea is great but the lack of help is scary.
Terribly set up. No Call assistance for anything, I had to message someone on Facebook about a mischarge, which STILL wasn't fixed despite the claim that they "definitely don't want that to happen". Total scam. Do not waste your money!
Works well - easy to look up and book classes. Only major things missing are being able to edit your plan on mobile and being able to share your buddy link via the app to text or email your friends. Right now those functuons are only on the website.
Great concept but their app doesn't work well. Basic things like I can't upgrade my plan in the app. Have tried several times and it just takes me to a blank screen. No way to message support to get help. they are now losing money from me because basic functionality doesn't work.
* v 2.0.1
Bug fixes and performance improvements.
* v 1.7
Welcome to the new ClassPass. We’ve updated the app to give you:
- Updated navigation making it easier than ever to find exactly what you need, including upcoming classes and your favorite studios
- Our new Home screen showcases classes and studios recommended for you based on what you like, plus easy ways to rebook recently attended classes
- Performance enhancements and bug fixes