
Nancy L Fulton
When the application works it is great. When it doesn't, it is so frustrating. I've completed check-in at least three times over several hours. The application says I'm checked in and then immediately reverts to not checked-in. When I'm at the airport tomorrow, I'll work with an agent and they will check me in. I've never gotten an answer on why this keeps happening.
4 people found this review helpful

Carl Dreifuss
I would rate it much higher if I could save my mobile boarding pass to My Gallery. It assumes one will always have internet access and that's not true. Saving the mobile boarding pass to a picture gallery solves that issue. Update: If I could give it a 0 I would. I just spent 1.5 hours making a round trip reservation BNA-SJU-BNA. It was a horrible experience. I was bounced off the site no less than 7 times with the infamous "oops" message. I was bumped an added 4 times. and need a more exp. $
35 people found this review helpful

Tad
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Not so useful. I am at my layover and the app won't show next gate. It says I need to check in to previous flight but won't allow check-in on flight that has already occurred. (Which I did check in to before the flight). Better off just printing boarding pass and checking the reader boards at the airport. The app is a waste of time, clearly never tested and does not work with KLM partner flight's WiFi.
19 people found this review helpful