Dominion Energy

Dominion Energy Services Inc

About this app

Welcome to the NEW Dominion Energy app, serving residential & small business Electric and Gas customers across our entire service territory. We’re proud to offer all the features you’re used to in the convenience of a single mobile app:

• View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or auto-draft in just minutes.
• Check your most recent energy usage and compare to past periods for greater control over your energy bill.
• Stay logged in with fingerprint recognition on your smartphone.
• Receive push notification reminders when a bill is due or a confirmation when paid.
• For our Electric customers, report a power outage and receive notifications when your power will be restored.

Thank you for using our app!

Ratings and reviews

glitchy and apparently wildly unreliable. Don't know if it's a problem with the app or the company as a whole, but usually when you set up auto pay, the payments actually come out automatically instead of showing that they're scheduled and then never actually taking the money. Thought I was the problem the first time it happened, but not two separate times. Don't use auto pay and don't bother with an app!

Upcoming Bill only shows in killa watts and would be nice to also show in dollar amounts. It's hard to calculate your upcoming bill based on the rates when it doesn't convert correctly from what I have done previously. Please add the dollar amounts back to the upcoming bill on the homepage. It would be nice to see both kilowatts and dollar amounts to have a nice view of your bill. You had the dollar amounts before, but then you took them away, and other than that, the app is great.

A time waster at it's finest. I've tried three times to login to the app but to then get a link to the website to "continue the login process". With no indication of finishing authorization on the app. I just have to sign in again to view my account which just makes the app redundant. You get rerouted every time, it's just a waste of space, just use the website. I'd like to use the app but at this point it's just not functional.