DoorDash - Business Manager

3.6
110 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash.

TRACK LIVE ORDERS
Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime.

MANAGE STORE AVAILABILITY AND HOURS
Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash.

GET DAILY BUSINESS DATA
View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash.

USE WITH THE ORDER MANAGER TABLET APP or POS
The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols.

Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US

ABOUT DOORDASH
DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia.

Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time.

Get your business on DoorDash at get.doordash.com
Updated on
Aug 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Photos and videos and 3 others
Data isn’t encrypted
Data can’t be deleted
3.6
110 reviews
Mansur Q
January 28, 2023
No support available during day time, 1pm Australian. My order pad hangs up every 2 minutes. I restarted 3 times so far, but it still shows the red screen. I installed this useless app to redolve, but was a waste. I tried calling support, but no one takes the call. Overall seems to be worst and UNPROFESSIONAL. Upd: since morning I got half a dozen ANNOYING calls from doordash automated voice that my tablet is OFF or not connected. Whereas my tablet is connected and ON.
1 person found this review helpful
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John Sherrer
November 21, 2022
They keep rejecting my business. It requires an EIN and you can't use an SSN. I tried sending a request for help, but didn't get an answer. I tried requesting help again today and asked my account be deleted if I can't get it setup, just got an error code. This really isn't designed for small businesses.
9 people found this review helpful
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Richard S
November 20, 2022
If you have multiple stores it's hard to switch from one account to the other. Authentication occurs in a browser and not the app. You can't save your password, that's annoying
5 people found this review helpful
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What's new

Minor fixes and stability improvements