DoorDash Order Manager

DoorDash

About this app

DoorDash Order Manager is an all in one tool for taking in orders, adjusting and managing them before preparation, and keeping them on track from pickup to delivery. Get help when you need it with live chat support. Grow your business through delivery.
You can sign up your restaurant for DoorDash at https://get.doordash.com in less than 5 minutes.
- Keep track of all your orders, and make sure your delivery customers get an A+ experience
- Easy 1-click confirmation of an order — no faxes, phone calls, or emails
- Tools for managing an order – Add Additional Charges, Mark Items Out-of-Stock, Contact Customers, and more
- Automated and fast — we’ll automate cancellations & refunds if an order has an issue

Ratings and reviews

As someone who works with both UberEATS and this app, Doordash can be better. Firstly, I wish there were a way to notify a customer if there's been an issue with making their order (out of stock menu item, delayed) instead of replacing it as the only options with something else they didn't even order and/or costs more. Secondly, when a menu item is marked as unavailable it takes a LONG time to go into affect and customers can still order said unavailable item. It's annoying, do better 👎

Didn't work properly. It keep saying the device is not connected to internet. Every 5 to 10 mins will send email alert said the device is offline. Can't recieve any orders. Contact doordash for tech support about this issue over 2 months still no go. Their reaponse is because you are using your own devices. We can't help you. What is the point to put it up at google play store if only works on their own device. Extremely disappointed. I just gave up with this garbage. Terrible customer service.

This device is stupid. Can not change open hours and when trying to contact through support chat if you do not reply within 30 seconds they close the chat. The phones aren't working so have left me no other option then to try through chat support 6 times. They have slightly fixed the issue if it does not work i will be going further. For an app that is meant to be like ubereats they could have made it easier to use.