365 reviews
Content rating
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About this app

With DragonPass you can enjoy a range of travel benefits and privileges at over 800 airports worldwide.

Use the app to;
• Search and access our core airport services, including lounges, dining, transport and meet and greet. See full details including locations and opening times.
• Stay up to date and check your current membership, lounge visits, and visit history
• Top up lounge visits with in-app purchase

If you have received your DragonPass membership from Barclays, RBS, Natwest, Ulster or Co-Op, please download the relevant Premier App as mentioned in your welcome letter.

For all bank cardholders who are issued with DragonPass membership, please check the details that in your welcome material for information on benefit entitlement and how to use your membership.
Updated on
Sep 5, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted
365 reviews
A Google user
February 9, 2019
I haven't got past the sign up point yet so the rest of the app may be okay however, I need to access email to see verification code but as soon as I swap to another app Dragonpass closes. Users of this app are forced to own or have access to more than one device just to sign up. I'm lucky that I do but users should never be forced in this way. You need to look at your UX development team and ask why they have overlooked this issue.
24 people found this review helpful
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Roisin Kelly
January 23, 2019
The bad reviews clearly indicate there is a problem in relation to certain banks and the registration/activation process. i have a Samsung and find the app to be working fine. i mistakingly bought two cards instead of one, so i called customer support and a nice British guy was extremely helpful and cancelled the extra one(refunding my mistake). the app is easy to use and intuitive. i don't forsee any issues,but if i encounter any i'm sure the client support staff will be just as helpful as today
6 people found this review helpful
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Mac Scott
October 1, 2018
Well that's a steaming pile of poo. Did any of your testers actually complete a registration process before you released this into the wild. If you are wondering why you don't have a lot of active users it's because your registration process is broken. Not just at one level but at every level. Don't ask reviewers to contact your help desk. Try doing a registration with the letter you send with the card, an android phone and someone who wasn't involved in the development and therefore doesn't know the magic process required to actually get a registration to work. Too hard, lost one user. Best of luck with your business model on smartphones.
26 people found this review helpful
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What's new

Add multiple memberships to your account easily with the new membership page layout.