Navan

Navan, Inc

About this app

Navan is on a mission to make travel and expense easy. Experience the all-in-one platform that saves you time and money.

Make trip changes in seconds
• Easily make changes or cancel your trip. If you need to talk to someone, the support team at Navan is always available.

Find your travel itinerary
• Navan organizes all of your trip plans in one comprehensive itinerary so you’re not scrambling to find bookings or receipts, even when you’re offline.

Hit your hotel and airline loyalty milestones
• Earn points on your preferred hotel and airline loyalty programs, whether on work or personal trips.

Earn rewards when you travel
• Navan Rewards gives back when budget-friendly options are booked for work. Redeem rewards for gift cards, personal travel, or business travel upgrades.

Expenses on auto-pilot
• Navan corporate cards automatically capture and categorize transaction details so there’s no need to submit most expense reports.

Manage and track expenses in one place
• Easily submit out-of-pocket expenses for reimbursement and track expenses as they happen in real time.

Not using Navan for work travel or expenses? Visit www.navan.com and find out how you and your company can get on board with the #1 travel & expense management solution according to G2’s Winter 2022 grids.

Ratings and reviews

This app is slow and terribly ineffective. I spent 15 minutes trying to book a hotel that would've taken me less directly through the hotel website. I spent an hour with support trying to rebook and they managed to do it incorrectly. again, direct would've been significantly faster. The app has too many issues and support is severely lacking, I wish my company did not utilize this service.

the app has been mostly good, but recently new features of splitting up a receipt from the transaction is very bad UX. you used to simply be able to auto fill an expense from the receipt, now it forces you to split it up into two parts and automatically doesn't find the matching reimbursement. it makes no sense to do this, it was working fine before. also there are now issues picking up the PDFs from email attachments. this was also working before. the latest release has major regression

I used Navan while working at two different companies. All of my colleagues hate the app and the service with passion. You cannot chose seats, so you get a middle row at the back. Making flight changes is very hard. If you cancel the flight (because you can't make changes), your company loses the money, because the credits towards future flights cannot be easily applied, so they just expire after a year. Customer service is not great. And the ads that Navan runs on social media are misleading.