Navan

Navan, Inc

About this app

Navan is on a mission to make travel and expense easy. Experience the all-in-one platform that saves you time and money.

Make trip changes in seconds
• Easily make changes or cancel your trip. If you need to talk to someone, the support team at Navan is always available.

Find your travel itinerary
• Navan organizes all of your trip plans in one comprehensive itinerary so you’re not scrambling to find bookings or receipts, even when you’re offline.

Hit your hotel and airline loyalty milestones
• Earn points on your preferred hotel and airline loyalty programs, whether on work or personal trips.

Earn rewards when you travel
• Navan Rewards gives back when budget-friendly options are booked for work. Redeem rewards for gift cards, personal travel, or business travel upgrades.

Expenses on auto-pilot
• Navan corporate cards automatically capture and categorize transaction details so there’s no need to submit most expense reports.

Manage and track expenses in one place
• Easily submit out-of-pocket expenses for reimbursement and track expenses as they happen in real time.

Not using Navan for work travel or expenses? Visit www.navan.com and find out how you and your company can get on board with the #1 travel & expense management solution according to G2’s Winter 2022 grids.

Ratings and reviews

This app is slow and terribly ineffective. I spent 15 minutes trying to book a hotel that would've taken me less directly through the hotel website. I spent an hour with support trying to rebook and they managed to do it incorrectly. again, direct would've been significantly faster. The app has too many issues and support is severely lacking, I wish my company did not utilize this service.

At first, this service wasn't too bad. However, I just spent 24 minutes trying to change a flight when it would have taken me 24 seconds to do it if I had booked directly with the airline. The AI customer service is terrible. Ended up having to call in. I'm so far not seeing a benefit to this service other than complicated trips can show up in one itinerary page. It gets especially complicated when it mixes travel options with other third party services, so you have to watch the fine print...

Worst mistake that my company made. The receipts still take between 1-5 days to show up. The travel features take away your ability to modify/cancel reservation directly with the air line or hotel. Also, the cost, on average, does not save you when you book through the Navan app. If the backend is as bad as the users end, it needs scrapped and rebuilt.

What’s new

**What’s New **
-This update focuses on streamlining your booking and expense experience.
-Invoices: Direct download now available immediately after booking.
-Reimbursements: Enhanced error handling and clearer status notifications.
-Flight Bundles: Resolved a technical issue preventing bundle flight checkouts.
-UI Polish: Optimized hotel filter chips for better visibility on mobile screens.