Mastercard Travel Pass
4.8star
17.4K reviews
500K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.8
16.8K reviews
H
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November 18, 2023
I'm unable to register with my Primary Credit card on your app. It keeps displaying that my card isn't eligible for this product. Meanwhile I was able to register my supplementary card. I've contacted my bank multiple times and I've been informed it's an issue from your end. I cannot understand how you are unable fix a simple technical issue for so long. I am travelling soon and I'll be unable to register. Pointless and frustrating. I'd rate is 0 stars if I could.
3 people found this review helpful
DragonPass Company Limited
November 23, 2023
We are sorry to hear that you have experienced difficulties with the app and support services.Please make sure the card is enabled for international transactions.Please note that Supplementary cardholder and Primary cardholder need to register their cards in their own names and own accounts.So that we investigate further,please contact issuer again
Kamal Tak
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- Show review history
October 2, 2023
Edit: Replying to developer: The card/ cards are World and World Elite and I recall the cities were showing up earlier in the app but now they don't. And I just used the same card to enter the lounge! Something has gotten messed up in the search query of your app in a recent update. Many airports are not showing up in the app (they were appearing before) - example Doha (Qatar), Mumbai (India), Perth (Australia), although they appear in the search on the travel pass website.
13 people found this review helpful
DragonPass Company Limited
October 2, 2023
Hello,thank you for your feedback.Please kindly note that list of lounges may vary depending on the MasterCard card type and issuer.Please do not hesitate to contact your card issuer if you wish to leave any further feedback or have any questions regarding your membership or the list of lounges offered.Apologies for inconvenience.Thank you
Michael Camburn
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October 2, 2023
Irritating. Always needs to upgrade just as you want to enter a lounge. In response to the comment from Mastercard - no, I don't feel the need to have to check to see if the app needs upgrading every time I travel. Why not just use your credit card like before. Much easier. Less hassle. If it ain't broke, don't fix it.
13 people found this review helpful
DragonPass Company Limited
October 2, 2023
Hello, thank you for your feedback. We are sorry for any inconvenience caused while you were trying to use the Mastercard Travel Pass app. Please make sure that the version of your app is always up to date before you travel.Please do not hesitate to reach out to your issuing bank if you encounter any issues or have any further questions.Many thanks
What's new
Enhancements to delete card functionality
