eCabs: Request a Ride

eCabs

About this app

eCabs is Malta’s leading ride-hailing platform with thousands of cabs across Malta and Gozo, ready to service both on-demand and scheduled rides 24 hours a day, 7 days a week. Just book your ride and get picked up in minutes!

Get rewarded for all your rides with eCabs Circle, the ONLY reward scheme for cab services in Malta and Gozo. Benefit from regular promotions open to all Circle members. Monitor your points and position within the App through the Circle dashboard. Your points start counting from your very first ride!

Why eCabs?
● The most affordable rides.
● Get picked up in minutes.
● 24/7 customer care contact centre, instantly contactable through the app.
● Know the price and pick-up time of your ride before you order.
● Clean cabs with professional and friendly drivers.
● The only app with Rewards and benefits.
● On demand rides or scheduled for peace of mind.
● Multiple cab types offering the most comprehensive choice.
● Lost and found service.
● Pay by credit card in App, cash or on account.
● Track your cab in real time, with status notifications.
● Call your driver at any time.
● Efficient airport transfers for travel comfort.

eCabs mission is driven by our supportive brand values and set in motion by the passion we have for our industry and our clients. We are here to bring fast, reliable and affordable transport through the streets of Malta and beyond.

Book your rides with a few taps on eCabs App:
1. Easily set your destination
2. Choose your preferred eCabs type
3. Request the ride
4. Follow your driver’s live location
5. Enjoy travelling to your destination in comfort
6. Leave a positive rating and pay!

Questions? Get in touch via [e-mail] or at https://ecabs.com.mt

What to drive for eCabs? Check us out on https://ecabs.com.mt/partners

Follow us on social media for updates, discounts and offers:

Facebook — https://www.facebook.com/eCabsmalta
Instagram — https://www.instagram.com/eCabsmalta
Tiktok - https://www.tiktok.com/@ecabsmalta

Ratings and reviews

The app works, drivers are reliable, customer service is excellent, BUT cabs are just too expensive. They used to have great loyalty program rewards, including a free ride after a certain number of points, but they gutted those rewards down to just €5 off for the same points, while prices have seemingly gone up. Not worth it, I'm switching to Bolt.

The app is slow, doesn't update on time, doesn't have an option to talk to a live chat agent if you have any issues. Basically build in house and not user friendly. The drivers are rude, inefficient, never on time and have lack of professionalism. Also the price of the ride can change based on nothing ? Don't recommend it at all.

inconsistent experience overall, wait times in app usually don't reflect actual wait times. the experience overall is quite messy if you ordered a cab with the intention of getting somewhere on time. something to keep in mind when ordering a cab. edit : forgot to mention, the push notifications are extremely annoying. they push them worse than an abusive ex that won't let you go.