The App is makes communication convenient and it's helpful to be able to review histories, reports, etc. It's also great because you can message providers at any time without worrying about sitting on hold with annoying music. The only issue I have with it is the constant timeouts while composing . I understand the security aspect of it, but for those of us with Traumatic Brain Injuries, composition goes at a little slower pace and constantly being interrupted make concentration impossible.
8 people found this review helpful
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I like that it let's you see meds, allergies, and appointments. However check ins dont work and email wont update even though I've updated on website and by calling clinics. No option on app. Theres a few other settings that are frustrating too. It crashes a lot. I'd say it's a work in progress.... I look forward to when those are not issues, but at this point it's not worth the frustration. 1/17/23 review update A lot still does not work and there are still several glitches. Worst medical app!
148 people found this review helpful
This app is trash. It used to work well enough in the beginning and then all of a sudden I can no longer access my account. It recognizes my device and account but when you get to the bloody pin number access it says wrong info entered (for a fact that is false, I changed the pin 3 times and the same thing happened) and then locks me out of my account. At this point its just easier going old school and contacting the doctor's office directly. This app is a total waste of time, and memory space.
75 people found this review helpful