Healow App is a convenient mobile tool that helps patients access health information and communicate with their providers to stay engaged, motivated, and make healthy choices. With the healow app, patients can easily:
Message the care team – Contact care team through quick, secure direct messages. View test results – Access labs and other test results as soon as they become available. Self-schedule appointments – Book appointments with the care team and view upcoming visits beyond regular office hours. Check in before the visit – Easily check in for appointments and save time by completing any necessary documentation before arrival. Attend virtual visits –Initiate and attend telehealth visits with members of the care team. View medications, set medication reminders, and request for refills without calling the doctor. View medical history including allergies, immunizations, vitals, visit summary, and other health information. Monitor vitals and meet health goals using weight management, activity, fitness, and sleeping tracking tools to track readings and watch for trend changes to share with the doctor. Manage and view multiple family member’s health records under one account.
Please note that patients must have an existing healow Patient Portal account with their doctor’s office. Once downloaded and launched, the patient must log in using the username and password used to access the provider’s healow Patient Portal website to begin using the app. It will ask the user to create a pin and enable Face ID or Touch ID. Enabling either of these features will save the user from having to enter their login information every time they want to use the app.
Updated on
Apr 3, 2025
Health & Fitness
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
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4.6
176K reviews
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Libby Brooks
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May 7, 2025
This last update removed every single message my doctor has sent this year. Test results for this year are also gone. I have no idea where the specialist referrals went, they have no notification. I despise that I can't move away from the app for one second without having to log back in. Oh and my favorite part is where it tells me I have a balance, and when I hit pay, it takes me to a page that says no clinic listed. No option to fine one at all, just those words on a blank page.
18 people found this review helpful
eClinicalWorks LLC
May 7, 2025
We apologize for the inconvenience caused by the recent update. We are actively working to resolve these issues. For missing messages and test results, please try refreshing the app or contact your healthcare provider. For login and payment concerns, we recommend reinstalling the app. For further assistance, reach out to us at help@healow.com.
ScottK63
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December 9, 2024
Looks good and fairly useful so far but it is annoying that every time you move away from it, like to look up information it requested, you have to put in your 6 character PIN again. A necessary security 'feature', I guess, but it would be great if they could give you a 30 second grace period or something.
129 people found this review helpful
eClinicalWorks LLC
December 11, 2024
Thank you for your review! We’re glad to hear that you find the app useful. We understand that having to enter the PIN frequently can be inconvenient, and we appreciate your suggestion for a grace period. We’ll take this into consideration for future updates.
Lisa Amos
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January 10, 2025
Worst portal ever. Critical lab results not there, yet told they would be. Incorrect history. I've never had a knee replacement! There is no way to correct anything. Too quick of a timeout. Login is difficult when password field is blocked. 1 minute to copy/paste texted code!! The elderly can't possibly use this poorly designed app. Disgusted. Going to complain to my doctor. In writing if needed.
124 people found this review helpful
eClinicalWorks LLC
January 14, 2025
We regret to learn that your experience with our product hasn't been satisfactory. Your feedback is important to us, and we will strive to address your concerns. Please feel free to reach out to our support team at help@healow.com.
What’s new
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