Does it matter anymore? Enterprise Carshare shut down in Chicago! Is your city next?

Times out if you ask it to reserve a vehicle at any time other than "right now", but even that is hit or miss. Wifi does not help!

Awful app. Terrible functionality

The app is ok but the service has gone down hill since Enterprise took over Autoshare. Make a complaint about service and you'll be ignored.

Made my life a lot easier £5 n hour no deposit 24/7 gr8 app and car club :)

Very inefficient app; lacks many features that would help one use this service.

Is a great car app I love it but I wish they had more locations to pick a car in North York . City: Toronto

What does this app need access to my photos for?

App doesn't actually tell you which car you have booked. Ford Fiesta isn't much of a description in a car park with several car club ford Fiesta

Too much loss of privacy required access to photos for example

Works as it should, not difficult to use. The app works as it should 99% of the time. There were two occasions in the past few months (since Sept) where I need to restart the app after successfully making a reservation. Other than that, logins are fine, usage is fine. Also, most of the negative reviews for the current update have nothing to do with the app, but rather with Enterprise CarShare as a whole.

Hated it! Love Carshare. Hate enterprises platform. Too many bugs need fixed which = too many $25 late charges that aren't my fault in the 1st place! Thinking Bout switching Carshare companys just for this very reason??? Fix your platform problems Enterprise or lose a lot of customers... I'm sure!

App consistently tells me I have the wrong ID or password. The same ID and password works fine on the desktop site. I've uninstalled this useless app. Similar comments have been made by other users and it obviously has fallen on deaf ears so to speak.

I've been a client for more than a year, until they invented a fine, saying I smoked in one of the cars, that only used to move some furniture from Ikea to my home. I know it is cheaper than others, but now I know the reason. They invent fines and charge their clients randomly. I would recommend you to avoid this company as much as possible.

Charged $500 for pre-existing damage. Local service was unhelpful and uninterested in resolving the issue, avoid at all costs.

The only feature I use this app for us to extend a reservation when it's apparent I won't be able to return the car in time. On two phones the app crashes at the moment I click that option. This is terrible.

Works great I've used it a few times and is simple and easy to use

There should be an unlock and drive option. There should be more account functions.

Best thing ever

Perfect

The Only Problem I Have Is Not Enough Cars In Lots Around Where I Live.. Also Don't Agree With That If You Rent For a Daily Rate, But Have To Return It Early Because Someone Else Has a Reservation You Still Get Charged The Full Amount. Don't Think The Customer Should Get Charged The Full Amount. If They Don't Have The Rental For 24hrs. Other Than That Love The Customer service & The Company, Thank You Enterprise..

Doesn't Work Cannot login on it. Can log in just fine on the website but that's a pain when on my phone! Uninstalling it.

Best New guy on the block

Cool but could be better I think this is such a cool idea but the fact that there is only ONE car in the city of Charleston SC is very annoying. Very hard to rent and i usually have to wait a week or more before i can rent

App. Is not doing what it was created to perform. Unable to access sign in or do basics operational functions need improvements. Thanks.

Honestly Enterprise CarShare is the worst organization, I will never use them again. I was a loyal customer and never had any issues and then one day I get a call telling me there was damage to a car I used and that it was my fault. I explained to them it was not, nothing had occurred, but they proceeded to force me to pay $500 because I hadn't walked around the car before my trip and phoned them to report any damage. So, in addition to paying a lot for the rental (really it's more expensive than uber) I am supposed to take time to phone them before every drive and report damage. And when you complain they told me they don't value me as a customer, that my word and loyalty and good performance didn't matter, and that I should have known better. Truly, a horrible horrible company that only cares about the contract and not about customers.

Almost 30% is levied as tax on rental App works great but the tax is way too high for some reason. When i book car for 3 hrs at the rate of $10 per hour, the tax alone is $9 which is almost like using the car for an additional hour. Will be helpful if hourly rate is reduced to compensate the tax accordingly.

I rented a car at the fort lauderdale international location. Gonzalo perez who is the branch manager. Provided me with the best customer service. Hertz is the best. Thanks Gonzalo i will be back again!

App will not logon App will not accept correct username and password

Login does not work (over www works)

Log in doesn't work

Great people, very bad app Consistent ongoin app login problems. App poorly designed. App unable to to provide timely responses. Too long to acknowledge command. Gets stuck . Clear cache doesn't resolve issues. Unistall, re inestal helps for a second. Good service staff behind the phones tho.

Im having same login issue What gives. Password is correct and works on the website but not the app. Fix fix fix asap i havent used yet because I cannot access app.

Enthusiastic Great car sharing app & Company ...

Cant log in Theres an error message when I try to sign in, prices inflated , the app doesn't display prices of the cars

Plate number of reserved car is not shown

NO HOURLY RATE DISPLAYED I love The convenience of The app To reserve a car But I would like To see price per hour so its not a guessing game! !!!!! Please fix this asap ,until then I won't be using this app

App is fine but service is awful I went to pick up my car only to be told that my card has not been activated yet so i could not unlock the car ..after an hour on the phone with customer service all they could offer was a refund...ALL MY PLANS RUINED....

Can't login I keep getting an error message when I try to login

No more hourly rate? There is zero reason to not display the hourly rate of the car. You used to, and now you don't, probably to make price comparison against competitors more difficult after you raised prices. Will not support such shady business practices.