Enterprise CarShare

EAN Services, LLC

About this app

Enterprise CarShare is a membership-based car-sharing program that allows you to rent a vehicle when you need it - by the hour, day or overnight.

In order to use the app, you will need to be an Enterprise CarShare member.

Not a member?
Visit us at http://www.enterprisecarshare.com/join to apply.

Logged-In Member Features
- Use your current location to find Enterprise CarShare vehicles in your area
- Create, modify, and cancel reservations
- View upcoming and current reservations
- Extend your reservation while on rent
- If you need to submit a fuel receipt, take a photo and email it from within the app
- Contact our 24/7 member service support

Ratings and reviews

If you have another rideshare / carshare option, you should use that instead. In the past 3 months, more than half the reservations I have made through this app have been canceled, often with only 2-3 hours of advance notice. Their vehicles seem to just be unreliable. Customer support does their best but ability to compensate me for my extra costs is limited.

Cheaper membership and rental than other car sharing companies in my city, service and customer support are fine. However, the one thing I loathe is that every time you open the app, you need to login either with a password or with a fingerprint. They force you to do this to add time to or check your reservation when you're on the road. I don't use my phone once the car is in motion and wish the app UI would reflect that level of safety.

I was charged a late fee despite modifying the booking (to add half an hour) on the app. When querying the charge, I've been told this did not go through and that you recommend modifying the booking over the phone. If this is the case, it should be clearly signposted on the app, or should not be an option on the app. However I have now been charged £50 for a 1.5 hour drive - despite modifying my booking on the app (and never got any notification that it hadn't gone through).

What’s new

"We are always working to improve the app. We made some behind the scenes changes for the optimal rental experience.

Here's what we did for Enterprise CarShare version 3.25:
- Fixed bugs, improved the UI, and did some general cleaning up under the hood."