My experience using this app has been absolutely flawless. This is my must have app when I need to get a vehicle on short notice anytime of anyday. Theres just one improvement that will make this star shine brighter, and that would be to add a feature were a person can have more then one debit or credit card on file As oppose to just having one. PLEASE ADD THAT FEATURE.
31 people found this review helpful
My first reservation: I tried reporting minor damage to the car before driving it, and there was NO CONFIRMATION of my message. I handed back the car 30 minutes earlier than expected. The app crashed and I couldn't lock the car. Customer service took over 5 minutes to answer my call. Then I got charged $8.96 with NO EXPLANATION. Very underwhelming experience overall.
2 people found this review helpful
App regularly forgets my Member ID, requiring a long process, usually at an important time, of finding the ID in my emails, re-entering my password, before I am allowed back in the app using my thumbprint. Otherwise a brilliant app and service.
1 person found this review helpful