National Car Rental

EAN Services, LLC

About this app

Tap into the power of the Emerald Club® with the National Car Rental® app. The National Car Rental app offers features to help you take control of your rental experience on the go.​

​Speed & Convenience in the Palm of Your Hand​
• As an Emerald Club member, profile details are automatically applied to your reservation to help you save time.​
• Access current and upcoming trip information as well as past rental history and detailed receipts.​
• Search National locations worldwide and view location details, like hours of operation, addresses and phone numbers – even get arrival directions to the lot.​
• Contact Roadside Assistance or 24/7 customer support, and access frequently asked questions.​

Tools for the Control Enthusiast​
• Reservation Assistance provides you with timely and important information about your rental when you need it.​
• Manage your Emerald Club profile, view your progress to the next Emerald Club tier and credits toward free rental days (covers base rate, Time and Mileage, only).​
• Extend your rental directly from the app by simply choosing a new return date and time.​

Virtually Everything You Need to Get On the Road​
• With Emerald Checkout℠, you can take control to a whole new level at Emerald Aisle locations. Scan a vehicle in the aisle (and view details like mileage and features), confirm your rental options and accelerate your exit process with a Virtual Pass barcode.​

​By clicking on "Install", you consent to the Terms of Use (https://www.nationalcar.com/en/legal/terms-of-use.html) and Privacy Policy (https://privacy.ehi.com), including access to or storage of performance and usage of device and/or app related data for analytic purposes by National Car Rental or its third-party providers.​

Ratings and reviews

Used to be a great app easy to use and the best rental car company. Now you can't see your current rental information besides what you rented, if they get that right, and the date and time you scheduled your pickup. You used to see the ACTUAL time of your pickup so you can prepare to return without extra charges. Now, I have to keep track of it and hope I don't get today's rental confused with yesterday's rental time. App used to be easy to use and navigate. Now it's achingly slow

Cancels Reservation When You Navigate to a Different App: When I went to my Delta app to get my flight number to enter into the reservation, it dropped the rental details and I had to start my reservation again - SO annoying! Also, app doesn't allow you to save debit cards for a payment method so I am probably going to have to go to the rental counter EVERY TIME I rent. I am trying to find a new rental car company to replace Hertz and this has not been a good initial experience. Pretty crappy.

App is good for making reservations but was unable to extend reservation when needed to. App stated I could not extend the rental and that I needed to call the number listed on the screen. When I used the convenient "one click" method to call the number provided it dialed a number that is no longer in service. App needs to be update with a new phone number. Had to go to website and find the correct number to call. Spent 22 minutes on the phone with customer service to extend rental 1 day.

What’s new

Take control with our car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.

Here's what we did for National Car Rental version 6.14:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.