National Car Rental

11.3K reviews
Content rating
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About this app

Tap into the power of the Emerald Club® with the National Car Rental® app. The National Car Rental app offers features to help you take control of your rental experience on the go.​

​Speed & Convenience in the Palm of Your Hand​
• As an Emerald Club member, profile details are automatically applied to your reservation to help you save time.​
• Access current and upcoming trip information as well as past rental history and detailed receipts.​
• Search National locations worldwide and view location details, like hours of operation, addresses and phone numbers – even get arrival directions to the lot.​
• Contact Roadside Assistance or 24/7 customer support, and access frequently asked questions.​

Tools for the Control Enthusiast​
• Reservation Assistance provides you with timely and important information about your rental when you need it.​
• Manage your Emerald Club profile, view your progress to the next Emerald Club tier and credits toward free rental days (covers base rate, Time and Mileage, only).​
• Extend your rental directly from the app by simply choosing a new return date and time.​

Virtually Everything You Need to Get On the Road​
• With Emerald Checkout℠, you can take control to a whole new level at Emerald Aisle locations. Scan a vehicle in the aisle (and view details like mileage and features), confirm your rental options and accelerate your exit process with a Virtual Pass barcode.​

​By clicking on "Install", you consent to the Terms of Use ( and Privacy Policy (, including access to or storage of performance and usage of device and/or app related data for analytic purposes by National Car Rental or its third-party providers.​
Updated on
Dec 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data isn’t encrypted
You can request that data be deleted
11.3K reviews
Jesse P_Kroeschell
October 20, 2020
Great overall. Only major complaint is the inability to modify a reservation several times. You can extend your rental just fine but if your plans change and you need to drop off at a different location you still have to call them. Also sometimes bit sketchy with Emarld Checkout (sometimes fails to scan barcodes or complete the process).
38 people found this review helpful
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A Google user
September 28, 2018
I travel extensively. National is my primary rental car agency. That being said, this app is very clunky. A major company like this should be able to do much better. Usually I will go to the computer or call them instead of trying to use the app. Quite often, the app will not even let you do basic things like making modifications to a reservation. It is only really good for me to look at to see if my assistant made a reservation or checking the reward level. They need to fire whomever they had doing it and start from scratch. It couldn't get any worse--
27 people found this review helpful
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Cathy Timmons
April 13, 2021
Easy to use. I prefer it to the computer or a phone call but I have to say, for other users that don't rent a car every week, it is not very intuitive to know the starting point, when it is a tiny car icon I'm the lower right corner. I wonder how many close the app and open the Avis app, because they can't quickly see where to begin.
25 people found this review helpful
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What's new

Take control with our redesigned car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.