Lj P
I love this app and Burger King. The one in Grove City has an excellent crew and management. The place is always spotless and trash emptied. They greet you with a smile, pleasant demeanor and prompt service. Believe it or not, the food they serve looks like the poster version more often than not. The menu could probably be streamlined a little better. Overall, I can find the menu, the rewards, deals and its easy to order your meal.
22 people found this review helpful
Burger King, Inc.
May 4, 2024
Wow, that's great feedback! Thank you so much. You Rule!
Brady H (Vadersdad)
I accepted an offer for "Whopper or impossible whopper". I was never allowed to choose between the two. I tried the built in help, but the app created overlapping pop ups, so I could not read all the instructions. I called the phone number to talk directly, but both numbers privided are no longer in service. That was a nightmare experience, and now I must cross my fingers and hope I get something I can eat.
247 people found this review helpful
Ed Luck
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No app tech support!!! Have been locked out of app for at least 5 days. Absolutely zero help, no phone #'s to call, no reply to email. The part that really frosts me is the $30 gift card used as payment and of course can't see points balance. Till this happened, I was a very pleased customer. Good coupons and great people at my local location. I'm at 1 star unless BK can resolve this issue.
4 people found this review helpful
Burger King, Inc.
May 4, 2024
Thank you for the time you took to provide us with valuable insights. We’ve made a note of your feedback and passed it along to the appropriate teams.