
PAUL RUSH
payment online 'was' easy until Aqua changed things. Lots just went wrong, requiring several attempts, and, 15 minutes later, 'finally' it's done. Please put online pay back the way it was previously. Scan barcode?!? what does that mean? and how do you to it?!
We appreciate your feedback and apologise for any inconvenience caused. To look into your query regarding the scanning of a bar code, please contact our Customer Service Team on: 0333 220 2691 - Steve

Dave Duncan
This app is easy to use and gives you security and accessibility over your account, not to mention peace of mind, knowing you can freeze your account when it's not being used, preventing unauthorised access. Overall, I'm very pleased with this credit card and app.
We're thrilled to hear that you find our app user-friendly and secure! Your feedback on account freezing for added security is appreciated, and we'll make sure to pass it along to our team - Steve

Ayodeji Areo
I can't imagine living without water. Aqua means water and they have provided access to credit to many like me who would have been excluded.
We're thrilled to hear this Ayodeji! Your review is very appreciated - Steve