Fido My Account

2.9
44.7K reviews
5M+
Downloads
Content rating
Everyone
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About this app

• Track your data usage in real-time and track your airtime, text messaging and long distance usage according to your schedule
• View your bill, and save/print a PDF with full details
• Make a secure payment with your Credit Card on-the-go
• Get 5 EXTRA hours of data –
1 hour, 5 times a month, with all Fido PulseTM plans
• Manage your travel options
• Edit your contact information and billing address without calling us
• Change your method of payment in just a few taps
• Switch up your add-ons straight from your phone!
• Check your network status with Network Aid
Updated on
Jun 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
44.3K reviews
Dave Roy
November 6, 2023
When it works it's great sadly most of the time it doesn't. In the app store it tells me it's installed. I look for it in my apps drawer and it's nowhere to be found. I literally have to open it from the app store. I've tried deleting and reinstalling and no luck. I just upgraded to pixel 8 pro and have the same problem. It shows the app installed but it's nowhere in my app drawer or search bar
14 people found this review helpful
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Fido Solutions Inc.
November 6, 2023
Hey Dave! Tryi typing ''My Account'' in your search bar to find the app! Hope that helps! - Van
Derek Kelly (DereKelly07)
July 17, 2024
One of the worst apps I've ever used has somehow gotten worse. Apart from logging into the app working about 30% of the time.... now it doesn't even register the fact I have a browser installed... it doesn't even work now. With the app constantly signing you out, it's infuriating. When it works, it's mediocre at best and slow on a good day. Also, with the free hour of data not working if you're connected to wifi.... if you run out of data, it becomes impossible to use the remaining free hours;
3 people found this review helpful
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Fido Solutions Inc.
July 17, 2024
Hey Derek, we appreciate the feedback. You can send us a message via Facebook, Instagram, or X in order for us to take a look at the situaiton with you. We're here to help! 😃 -Anthony P.
Meagan Chaplin
July 19, 2024
Terrible app! I tried to pay a bill through the app, and it just kept deleting my card number when I went to put in the expiration date. I tried many times, updated the app, uninstalled and then reinstalled the app, but it's still doing the same thing. Super frustrating! Still haven't been able to pay my bill.
12 people found this review helpful
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Fido Solutions Inc.
July 19, 2024
Sorry to hear this. Please don't hesitate to contacts us so we can help. -Allan

What's new

Improvement and bug fixes.