Fido My Account

Fido Solutions Inc.

About this app

• Track your data usage in real-time and track your airtime, text messaging and long distance usage according to your schedule
• View your bill, and save/print a PDF with full details
• Make a secure payment with your Credit Card on-the-go
• Get 5 EXTRA hours of data –
1 hour, 5 times a month, with all Fido PulseTM plans
• Manage your travel options
• Edit your contact information and billing address without calling us
• Change your method of payment in just a few taps
• Switch up your add-ons straight from your phone!
• Check your network status with Network Aid

Ratings and reviews

When it works it's great sadly most of the time it doesn't. In the app store it tells me it's installed. I look for it in my apps drawer and it's nowhere to be found. I literally have to open it from the app store. I've tried deleting and reinstalling and no luck. I just upgraded to pixel 8 pro and have the same problem. It shows the app installed but it's nowhere in my app drawer or search bar

Just got this new phone. My data still keeps getting used passed the allowed amount!! Is this a money grab?! My data should not of gone over. I have tied everything to stop this. Im NOT PAYING for OVERCHARGES!!!! I have tuned off most apps and probably won't turn them back on . Even off it still gets used . Again I'm not paying for something I didn't use. Money grabers!!!

Hello Fido Support, I am writing to formally complain about the misleading pricing of data add-ons offered on my account. I received a text message from Fido offering: 2GB for $25 8GB for $50 I purchased the add-on through the text message. Later, when I checked the Fido app, I discovered much lower prices were available: 2GB for $10 8GB for $20 30GB for $30 I feel misled into paying significantly more through the SMS offer. If cheaper pricing was available in the app, customers should

What’s new

This update introduces a new home screen, improvements & bug fixes.
New features: A faster, more personalized home screen shows your bill, data usage and offers right when you open the app. Use Quick actions to track your order, manage add-ons and more in fewer taps.
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