Work Mobile

Verizon Connect

About this app

Note: Work Mobile is for customers using Verizon Connect Work. If you’re a customer of Verizon Connect’s Workforce, please download the WorkPlan app instead.

Verizon Connect Work’s Work Mobile app lets technicians in the field receive job details and share notes, photos and signatures with admins in the office.

The Work Mobile app lets you:

• Review job details, contact information and special instructions.
• Get instant updates through push notifications.
• Complete a checklist quickly at the start and end of a job, record parts used and track start and finish times.
• Record findings and work performed on site, capture photos and upload multiple photos of the site, plus get customer signatures to provide proof of service.
• Send invoices and track payments right from the field.

Download the Mobile Work app today and enjoy a work management experience designed using feedback from real fieldworkers.

Ratings and reviews

Has trouble syncing between two devices. Half the time invoices sent to clients are zeroed out with no notes or materials shown even though they were added. Creates more work for the office and myself in the end. Android and IPad have issues syncing with one another. Have to uninstall and reinstall to get maybe a week of sync back then it happens again.

When it works it is great. However, we seem to get less and less of good operational time. Jobs may not appear on the app sometimes for 10 minutes or more. After sales support is catastrophic. Calls almost never answered. All their operators are taking other calls Forever! Don't leave a message as no will ring back.

Needs ability to add custom questions or screens like the original app did so the techs can check a box that shows complete or parts ordered ect.. It's missing the ability to see other people's completed jobs so therefore I can't event search a client and help of workers with their calls. It's not able to add equipment from onsite do when I go out and work on a piece of equipment I can't add it to our company's data base for future growth without an admin wasting money and time. It's like this app is going backwards from original classic than making the job more efficient and less cumbersome.