
Mario DePillis Jr.
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I've had the device and software about three months. My Android Alpha app has consistent problems in communication via Bluetooth. The device settings cannot be transmitted to the device. The Bluetooth pairing is inconsistent. The link to "online support" has never worked. The app works fine on my wife's iPhone. The support personnel described how it worked on their iPhone but had no experience with Android. Very poor experience.
9 people found this review helpful
Thanks for your feedback. We are sorry to hear you are having these issues. Please update to the latest version of the Alpha app and check for updates on your Alpha LTE. The newest version includes fixes to the issues you mentioned. If you need additional help, please contact us by visiting https://support.garmin.com/en-US/

Todd Harsh
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it is constantly closing while trying to download maps. got it to connect to my alpha but it won't work with it. major problems. do better. we pay so much for your products, we expect stuff to work properly edit: still junk. map is a fraction better. it is still not even close to what the explore app was. how can there be such a difference?
5 people found this review helpful
Thanks for your feedback. We are sorry to hear you are having these issues. We want to help you resolve them. Please update to the latest version of the Alpha app and check for updates on your other Alpha devices. If you need additional help, please contact us by visiting https://support.garmin.com/en-US/

Ketil Malde
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Installed easily enough, and I was able to configure it and have it connect to my Alpha 200i. However, after the first sync, I was surprised to see that no tracks or anything else had been (...) Updated the app, and wasted another hour fumbling around. Garmin still can't manage to write working software.
2 people found this review helpful
Thanks for your feedback. We are sorry to hear you are having these issues. We want to help you resolve them. Please update to the latest version of the Alpha app and check for updates on your Alpha 200i. If you need additional help, please contact us by visiting https://support.garmin.com/en-US/