89.2K reviews
Content rating
Everyone
5M+
Downloads
Content rating
Everyone
Users Interact, In-App Purchases
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About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim
The quickest way to manage your giffgaff account and check data use on the go
Updated on
Aug 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity, and App info and performance
  • This app may collect these data types
    Personal info and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

87.8K reviews
aarwoo master
August 8, 2026
Used to be great, but NOT for long-term overseas use! ​It was a great service in the past. But now, do NOT choose this unless you are in the UK or only leaving the UK temporarily/short-term. ​❓ What happens if used long-term outside the UK? (Regardless of whether you turn off the eSIM or turn on Wi-Fi Calling) 💥 Your account may be disconnected, and your remaining balance will walk away and never come back!
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Michelle P.
April 19, 2023
I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.
6 people found this review helpful
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Kratos13
June 30, 2026
Having problems with Internet connection for a week now, and is so bloody frustrating , finally when signal is back for a moment and all help you can get is that stupid 🤖, trying get hold of a real person, nope not in giffgaff!! and the most annoying thing is that, I think every phone company not going to let you get on their app for free in need of help or even to top up, if you accidentally run out, Nope! get another phone or a sim.
9 people found this review helpful
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What’s new

No new bells or whistles this time around - just a solid bit of polish and a few tweaks to keep things ticking over nicely.