4.2
89K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim
Updated on
Nov 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
87.6K reviews
Michelle P.
April 19, 2023
I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.
4 people found this review helpful
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shaun fossey
December 8, 2025
the app is good when the service is available! I pay way too much to feel like a bottom of the barrel customer! I always seem to be "out of service!" or low bars on my phone. you have given a "black Friday market deal" and maybe you can't provide what Is promised? but if this goes on for the rest of the year? consider me an ex customer into the next 🫡
2 people found this review helpful
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Paul Isaac
November 18, 2025
There's really no point in the app now. I'm perpetually logged out instead of being remembered, biometrics no longer work and login frequently fails. Using the website I'm able to login in immediately and remain logged in for longer than a day. I think they've made it obsolete.
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What’s new

Let's just jump in this time around folks. We've terminated some bugs (they will not be back) and fed the digital hamster turning the wheels. Things should run a little smoother from now on.