giffgaff

giffgaff Limited

About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim

Ratings and reviews

I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.

the app is good when the service is available! I pay way too much to feel like a bottom of the barrel customer! I always seem to be "out of service!" or low bars on my phone. you have given a "black Friday market deal" and maybe you can't provide what Is promised? but if this goes on for the rest of the year? consider me an ex customer into the next 🫡

Suffered a SIM-swap attack while with Giffgaff and their security was completely useless. Reported it immediately and they still haven’t bothered to get back to me. Left me dealing with the damage alone. Shocking service — avoid this network and find one with a number to call in an emergency. I can't even login to my account to close it.

What’s new

We've squashed a few pesky bugs, polished some rough edges, and generally made things run a bit smoother. Nothing flashy — just the good stuff working better than before.