
Jessica Bayless
Issues with this app. takes forever to start my vehicle and lately is won't read fuel levels accurately. I can fill the tank and it will show the gas level at 5% and 57 miles left. Refreshing or reinstalling the app does not fix the problem. only thing I like is that if I use the app to start the car it turn on the heated seats, which is really nice during the winter.
128 people found this review helpful
General Motors (GM)
December 24, 2025
Our team would like to learn more about this concern and help to the best of our abilities, Jessica. Please email socialmedia@gm.com with "ATTN: myChevrolet app/Jessica Bayless" in the subject line so we can assist. -Charly

Jim Carter
For 13 months I've cursed the MyChevrolet app. Slow, unreliable, countless errors, etc. Last week I stood beside my car and used the app to unlock it. The process easily took 3 to 4 minutes. With all my vehicle software updated this week, unlocking took just under one minute tonight. On Android, the MyGMC app is a newer version than MyChevrolet. With that app installed, unlocking the car took less than 10 seconds. MyGMC is version 7.6.0 in the Play Store. I've switched apps!
247 people found this review helpful
General Motors (GM)
April 5, 2025
We understand how frustrating this error with the app has been, Jim. We appreciate your feedback and assure you that our team is working hard to find ways to improve our app. To further discuss, send us an email with details to socialmedia@gm.com and “ATTN: myChevrolet app/Jim Carter” in the subject line. We hope to hear from you soon. ~Troy

Andrew Suarez
Issues with this app: This app takes forever to start my vehicle, and lately, it won't accurately read fuel levels or maintenance. I can empty the tank, and it will show the gas level at 82% and 353 miles left. Refreshing, deleting the cache, force stopping, or reinstalling the app does not fix the problem. I was under the impression that it was just me, but apparently, it's a common issue. With all the money we spent on a new car, this type of issue is not supposed to happen at all.
2 people found this review helpful
General Motors (GM)
May 1, 2026
We would like for you to be able to enjoy the features the app offers, Andrew. Our team would like the opportunity to assist. To get started, please visit: https://s.chevy.com/support-request and fill out the support request form with all pertinent details. ~Karen