
A Google user
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Every month I have the exact same issue when trying to make a payment. I go through the process of setting it up. When I submit the payment, it automatically takes me back to the login page, where at the top of the page, in red, I receive the following message; An unexpected error occurred. Try again later. So, then, I access the GM Financial website through Chrome. Basically takes me to the app. When I make a payment this way, no problems.
53 people found this review helpful

Sarah Maynor
This app is junk. I just want to make a payment. It says my email is invalid, but it's the same email I've used for the last 5 months. I was able to make payments on the app until they recently changed it. I even jumped through their hoops to reset my info for the new app changes and it even worked last month. A corporation this big should be able to collect payments online instead of aggravating their customers.
227 people found this review helpful
GM Financial
January 10, 2023
Hi Sarah, we are sorry to hear this. Please call us at 1-800-284-2271 to talk with our customer care team.

Alwayz Dreaming13
I'm not big on taking the time to write a review, but wanted to chime in to offset the negative. I LOVE THIS APP. It is super easy to use and user-friendly. I'm well versed in tech, but even if I wasn't, this app makes everything so simple. Shows where you stand compared to full loan pay-off in payment count and QTY and could not be easier to make a payment. I can literally make a payment and kno where I stand in under 10seconds and go about my day. Love this!
173 people found this review helpful