Easy to use but I've never gotten the remote assistance feature to work well with family. It's never connected to any machines not on my google account and has been tested with various networks and people. Another thing that would be nice to see improved is on a chromebook with a mouse connected when remoted into a machine you have to hold the left click to move the remote cursor as it doesn't detect the movement like microsoft remote desktop will. I like the idea but could use improvement.

Downloading this was a complete waste of time. My chromebook doesn't show up under my computers. Read all directions and there is no "get started button" to click on like the help section says. Had both apps on phone and computer running. There is no prompt to set up remote access. Had high hopes, but this was a total let down.

Works out of the box with little tinkering. With the Samsung DeX using a mouse and keyboard, the remote system only picks up the mouse input as though it were a touch screen (presumably because the app is more meant for a touch screen than mouse and keyboard), however it serves its purpose. I just wish I could use my mouse fully with left, right, and middle click, and scroll wheel.

The first Remote Desktop app I've used that actually worked. Microsoft's can't find my PC even though it's asking for it's device IP. Only ever get an error and headaches. After 2 hours of support digging I gave up. This one doesn't even ask. It just shows up as available and asks for a PIn that YOU get to chose. Simple and it works immediately with 0 issues or headaches. Took less than 3 minutes. Step up your game Microsoft.

Not sure what all the complaint is about in all the negative comments. Overall it works and does as expected. Remote access to Windows 7 desktops are straightforward after installing the chrome remote desktop extension in the chrome web browser. What I like about it is when a connection is established doesn't force the current desktop user to logout or switch users like other remote desktop apps, but no good for monitoring/spying as it displays a banner notice about "sharing" on the bottom of the screen with successful connections, can we have an option to remove it. Awesome that it now streams sound as well video. I wish there was an option on the windows platform to set a default network connection for listening … i.e. wifi or ethernet when u have both or more. Or even allow users to set the default MAC address to listen on. Other than that it works great.

Works OK most of the time, but constantly mistakes scrolling for pinching. Has done it since its launch, and I have been using it that long. Obviously the devs simply don't care that their input system is perpetually broken.