4.4
2.78K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. BCBSIL app also provides shopping information such as getting a quote and tracking an application.

Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Share ID Card
• Live Chat with Customer Service
• Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
• Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)
Updated on
Jun 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
2.73K reviews
John Niekamp
May 19, 2025
This app totally SUCKS, won't even bring up the virtual keyboard to input the security code BCBS sends. HORRIBLE !!! It appears that I'm not the only one having issues with this app. Even when it WAS working, I kept having to get a new security code every time I brought it up. This gets very old, and it's very frustrating! This needs to be resolved!
8 people found this review helpful
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Blue Cross and Blue Shield of Illinois
May 20, 2025
Hi, we're sorry to hear you're having trouble with our app. It looks like you're not using the latest version. Please update to the most recent version, as this might resolve the issue. If the problem persists after updating, feel free to reach out to us at appfeedback@bcbsil.com so we can gather more information and help troubleshoot further.
Lindsey P
May 11, 2025
Cant login because after I switch to my email app to get the 2fa code, the keyboard stops working. I can't even use the "find a provider" portion. It asks for a login to some random company and says I'm unauthorized. Not at all user friendly. It shows me my "family deductible" even though I have an individual plan. A buggy and useless app that they have never seemed to care about fixing.
47 people found this review helpful
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Blue Cross and Blue Shield of Illinois
May 20, 2025
Please update to the most recent version, as this might resolve the issue. If the problem persists after updating, feel free to reach out to us at appfeedback@bcbsil.com so we can gather more information and help troubleshoot further.
Emma Galitzer
April 16, 2025
A poorly designed app. Their developers would have been better off making their website mobile friendly than creating this app. The log in process is extremely clumsy and app functionality is very limited. For a while I couldn't even get my ID card on the app. Not worth downloading, you're better off just accessing the desktop site on your computer.
8 people found this review helpful
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What’s new

General improvements and bug fixes.

App support

About the developer
ILLINOIS BLUE CROSS AND BLUE SHIELD, INC.
bluecrossblueshieldofillinois@gmail.com
300 E Randolph St Chicago, IL 60601-5099 United States
+1 325-267-1987

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