Plagued with crashes and just random slowness. Seems like it was an afterthought, where some exec said "Hey, we should make an app so we can say we embrace technology", who then called his cousin who just got out of an android weekend boot camp to develop it. Just bad, don't bother installing it
So, I read the reviews before I installed this, but I didn't believe that it could possibly be THAT bad. Well, shame on me for doubting because this app really does suck. It crashed 3 times right in a row when I first tried to open it. And when I click to get my ID card, it tells me "Oops. Something went wrong. Try again." So I try again and get the same error. I've tried several times over the past couple hours, no luck. Considering the ID card function was the only reason I installed it, this app is pretty much useless to me.
It shuts down and has errors.... a lot. Heaven forbid you are actually hurt and have to prove that you have insurance using this app. Totally unreliable. I expect a hell of a lot better from a billion dollar company
Needed to restart the phone after the install, it just kept crashing before the restart. App is good, quick access to everything I need. No need to go to website.
Horrible. Can't even link my account due to errors and then it tells me to try back later..
This app has never worked. I cannot understand how an insurance giant like BCBS is unable to create a working app for their clients.
• Fingerprint Authentication
• Improved access to Virtual Visits product
• Fixed ID card display issue for current active members with previous inactive accounts
• Members with no spending summary will no longer see dashboard
• Various improvements and performance enhancements
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